Mean number of errors in each page = 0.01
Mean number of errors in 100 pages = 0.01*100=1
It is possible to use the cumulative distribution function (CMF), but the math is a little more complex, involving the gamma-function. Tables and software are available for that purpose.
Thus it is easier to evaluate with a calculator for the individual cases of k=0,1,2 and 3.
The Poisson distribution has a PMF (probability mass function)


with λ = 1
=>




=>

or
P(k<=3)=
0.9810 (to four decimal places)
It increases then decreases then becomes constant
The answer is B. Complete information.
A sample means only part of the whole. From the day the email was created till it was cancelled is the whole population. Consider that no mails will no longer go in because it is closed so no more additional information or data will enter that category. So it would be considered as complete. If the situation were to ask from one point to another before it was cancelled it would be considered as a sample.
What do you mean by without calculating?