I need the options to answer this.
Answer:
bounded rationality
Explanation:
When decisions are constrained by time and costs, or when information available is partly accessible or incomplete, then bounded rationality limits our decision making. Even in conditions when we would think that we are acting on behalf of reason, there will be always some constraints that prevent us from being rational.
The decision makes that work in small and big organizations are aware of this and therefore they try to take into account the bounded rationality factors.
In this sense, managers will always pursue to play the more rational approach while taking decisions, and the use of computers and having the complete picture as well as the most information will somehow lessen the effect of bounded rationality, and despite it, a decision will always be human even if its aided with data served by a computer, as compared to a complete environment where only machines would operate in a cold-hearted and fully rational world.
Social Hierachy provides platforms that enable the creation of relationships
<em>The options are:</em>
a. Change behavior
b. Positive deconfirmation
c. Negative mouth to mouth
d. Confirmatory bias
Answer:
The correct answer is c) Negative mouth to mouth.
Explanation:
When talking about the negative mouth to mouth, reference is made to the information that is transferred from one person to another about the quality of a product, the negative mouth to mouth is when a customer complains about the conditions of the product obtained in the store.
This can damage the credibility of the company that receives criticism and can influence the decisions of potential buyers.
As it is in the case of Matt is dissatisfied with the product he bought, every time he tells his story, he will give his opinion of considering other brands, managing to consciously and unconsciously influence the person so as not to buy in that store.
<em>I hope this information can help you.</em>
