<span>The weaknesses at Southwest Airlines as of mid-2014 involved minimal revenue opportunities, no segmented seating options, and the lack of international flights. The product that they provide is also outdated. If the companies sought more partnerships and more opportunities for international flight, it might be more successful.</span>
This human proclivity, wherein the students were shown to be 84% assured in their self-predictions but then they only correctly predicted their own behavior only 71 percent of the time, is known as overconfidence.
Being overconfident may have its own pros and cons depending on the situation this behavior used in.
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