Since you want to maximize the usage of both identical print devices (printers) and avoid having users wait, you should configure: printer pooling.
A printer can be defined as an electronic output device that is typically designed and developed to be used for printing paper documents containing textual information and images.
In this scenario, you want the two (2) identical print devices (printers) to print concurrently, so as to prevent users from waiting for their print job to start while the other print device sits idle.
Hence, you should configure printer pooling on both print devices (printers) because this feature would allow the two (2) identical print devices (printers) to share the same name and function as a single printer.
In conclusion, load balancing of print jobs can be achieved by configuring printer pooling on two or more printers.
Read more: brainly.com/question/17100575