Question

fiona felt like there were not enough potential customers for her to earn a good living as a commission-based sales agent. therefore, fiona left that job and found work as an insurance claims agent, a more structured job. fiona could be described as having

Answer 1

Based on what Fiona did in response to her situation, she can be said to have a. an external locus of control.

An external locus of control:

• Means that the person blames other things for any success or failure they have
• Means that a person takes action to correct their external environment instead of internal things

Fiona in this case blamed her inability to make enough on the external factor of not having enough customers. She then changed careers because of this.

We can therefore conclude that Fiona has an external locus of control.

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Options for this question:

a. an external locus of control.

b. high self-esteem.

c. emotional intelligence.

d. generalized self-efficacy.

Answer 2

The generalized self effacy scale is centered on the the general belief in oneself to handle or slove problems and reach goals. Fiona could be described as having Self-efficacy.

Self-efficacy is simply known as the belief that an individual can achieve their goals they have, whether that is solving a puzzle.

• Bandura (1997) stated four sources of self-efficacy and they are mastery experiences, vicarious experiences, verbal persuasion, and physiological and affective states.

For example, an individual who has a high level of self-efficacy in Structured jobs will feel confident in their ability to make more money in that field.

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