Answer:
Option C.
Explanation:
In terms of making sales, Closing is a term that is used to refer to the moment when a customer decides to make the purchase.
There are numerous closing techniques, and the minor-point close is one of the techniques.
The minor-point close is the technique whereby the salesperson tries to intentionally gain the agreement of the customer or prospect on a minor point, and then uses it to assume that the sale is closed.
This technique is exemplified in the scenario presented above. Edward has concluded that Kristy wants to buy the black car, just because she has agreed that she liked it.
Based on the scenario above, it is suggested that Girard
practices the management by walking around. The MBWA or the management by
walking around is a style where the management uses this with their managers
wandering in the workplaces to check their employees.
The answer is A - I just took the test!
