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Serhud [2]
2 years ago
5

Jiana is a flight attendant for a large airline. She exclusively works a long flight from Japan to New York and is expected to c

onstantly maintain a positive attitude no matter what situation arises. Over the years, Jiana has noticed that when dealing with Americans, emotions tend to run higher, and she often feels frustrated, as opposed to Japanese flyers who tend to be more reserved in stressful or unhappy situations. Jiana has spoken with her supervisor about the stress caused when working with the American emotionality and hopes some suggestions for resolution will be made. If Jiana wants to reduce the amount of psychological damage caused by the emotional dissonance her job creates, she should Select one: a. engage in surface acting. b. engage in deep acting. c. take acting lessons. d. see a psychologist. e. get more training
Social Studies
1 answer:
11Alexandr11 [23.1K]2 years ago
3 0

If Jiana wants to reduce the amount of psychological damage caused by the emotional dissonance her job creates, she should: b. engage in deep acting.

Deep acting is a way in which employees change their feelings to align with those of the organization. It is a good way to deal with emotional dissonance because the change that comes after applying deep acting is genuine.

Deep acting arises because the individual feels that positive emotion already in his mind. So, it becomes easier to display such emotions outwardly.

Learn more about Deep acting here:

brainly.com/question/7184301

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Hey there,
The answer is -<span>Continuous reinforcement schedule

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3 years ago
Matt is unhappy with the Luisteren music player that he bought recently. He mentions it to his friend Christine and suggests tha
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<em>The options are:</em>

a. Change behavior

b. Positive deconfirmation

c. Negative mouth to mouth

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The correct answer is c) Negative mouth to mouth.

Explanation:

When talking about the negative mouth to mouth, reference is made to the information that is transferred from one person to another about the quality of a product, the negative mouth to mouth is when a customer complains about the conditions of the product obtained in the store.

This can damage the credibility of the company that receives criticism and can influence the decisions of potential buyers.

As it is in the case of Matt is dissatisfied with the product he bought, every time he tells his story, he will give his opinion of considering other brands, managing to consciously and unconsciously influence the person so as not to buy in that store.

<em>I hope this information can help you.</em>

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3 years ago
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Use of civil disobedience to gain political freedom.
8 0
3 years ago
What is the effects of nitrogen gas present in atmosphere on oxygen
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4 0
3 years ago
Geneticist Geri notices that a woman exhibits Trait L. With certainty, she asks the woman, "Which of your parents also exhibits
PilotLPTM [1.2K]

Answer: A. Trait L is governed by a dominant allele.

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A. Trait L is governed by a dominant allele.

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D)  None of these would help to clear up the confusion.

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In the question above, explaining to the woman that trait L is governed by a dominant allele will help her understand that it must have been passed on to her from one of her parents.

5 0
3 years ago
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