Answer:
A. 2 to 5 percent of sales
Explanation:
According to the text, management contracts usually stipulate that a fee of 2 to 5 percent of sales be paid to the firm providing the management expertise.
Answer:
b Sense-of-mission marketing
Explanation:
This is the sustainable marketing principle that holds an organization also it defines the mission in social terms at broad level instead of the narrow terms of the product
Since in the question it is mentioned that the company used the natural ingredients and promotes the fair trades with the suppliers. So here it is the sense of mission marketing principle
Hence, the option b is correct
Answer:
Call Scripting System
Explanation:
The Call Scripting System is frequently used by telemarketers among others when attending to contacts, clients or customers. The call script also referred to as the Cold Calling Script makes use of logic, correct wordings or talking points to assist an agent when dealing with a prospective customer.
These scripts are ideal because they can be integrated into telephony and Interactive Voice Response (IVR) Systems to ensure that an agent gets handy and appropriate information about a customer or client.
The Call Scripting System is widely used across call centres and Customer Satisfaction Centres. An advantage of this system is that it guarantees Consistency in customer data information that is being used to issue resolutions to clients irrespective of the agent on Customer Service Duty.
