Any organization that organizes their people and resources by client because it relies on a few major customers shows an example of <u>customer departmentalization</u>.
<h3>What is departmentalization? </h3>
Departmentalization is an effort by an organization to achieve some common purpose, coordinate its effort, ensure division of labor, hierarchy of authority, and centralize/decentralize and formalize its operations.
There are four basic types of departmentalization (function, product, customer, and geography). Customer departmentalization depends on the difference between the customer segments so that specialized services could be offered to each segment.
Thus, such an organization is an example of <u>customer departmentalization</u>.
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