Which of the following statements are true?

One afternoon, the clerk at the customer service desk of a large retail store got bored and started stating different return pol

Alecsey [184]

Answer: procedural fairness

Explanation:

Procedural fairness' it means acting fairly in administrative decision making. It relates to the fairness of the procedure by which a decision is made, and not the fairness in a substantive sense of that decision. This ensures that customers/applicants be provided with a fair and unbiased assessment of their request/application.

6 0

3 years ago

Fordon Corporation purchased a piece of equipment for $50,000. It estimated a 8-year life and $2,000 salvage value. At the end o

svet-max [94.6K]

Answer:

Revised Depreciation charge per year is $2,200

Explanation:

Revised Depreciation can be calculated in 3 steps:

Step 1: Annual Depreciation charge of Equipment using initial estimate

Depreciation charge = (Cost of Asset – Salvage Value) / Useful life

Depreciation charge = ($50,000 - $2,000) / 8 years = $6,000 per year

Step 2: Calculate Net Book Value of Equipment at the end of year 4

Cost of Asset: $50,000

Less: Accumulated Depreciation of 4 Years ($6,000 x 4): ($24,000)

Net Book Value: $26,000

Step 3: Calculate Revised Depreciation charge using the revised useful life

Revised Depreciation charge = (Net Book Value of Asset at the end of Year 4 – New Salvage Value) / Revised Useful life

Revised Depreciation charge = ($26,000 - $4,000) / 10 Years = $2,200 per year

6 0

3 years ago

Sadie hires a new manager. In a couple of weeks, she receives reports that the new manager often plays favorites and does not ac

gogolik [260]

Answer:

The correct answer is motivated blindness.

Explanation:

Ethical blindness is a psychological phenomenon derived from what is known as: motivated blindness. It is that people see what they want to see and easily lose sight of conflicting information when it is in their interest to remain ignorant. The conflict of interest has a lot to do with this phenomenon. For example, if in the same work team - in any direction - the director maintains a personal relationship with a collaborator, the mistakes she makes will tend to minimize them against mistakes of other team members.

Both moral silence and ethical blindness are widespread phenomena within our corporate culture, and unfortunately they only manifest themselves when there is fraud within the company or a problem that affects the image of the company.These usually grow especially when the company You are succeeding and reaching your strategic and financial goals. Top management should focus more on these phenomena not only for an ethical duty issue but for proper risk management within the organization.

5 0

3 years ago

katie, a salesperson for so1 computers, is faced with an objection from one of her prospects. the prospect says that the fraphic

xz_007 [3.2K]

Complete question reads;

Katie, a salesperson for Sol Computers, is faced with an objection from one of her prospects. The prospect says that the graphics of the computers do not meet his requirements. Katie listens to the objection and makes it known to her prospect that she has received the message. According to the LAARC method, which of the following should Katie do next?

(A) Continue listening

(B) Assess the objection

(C) Ask confirmatory questions

(D) Respond to the objection

(E) Change the subject of the conversation

Answer:

(B) Assess the objection

Explanation:

Remember, the LAARC method an acronym fully means;

Step 1: LISTEN,

Step 2: ACKNOWLEDGE,

Step 3: ASSESS,

Step 4: RESPOND,

Step 5: CONFIRM.

So, at this point according to the LAARC method, Katie should access the objection by getting a sense of why the prospect feels the computer does not meet requirements. Her ultimate goal is to try and ensure a sale of the computer.

3 0

3 years ago

Contour Autos competes against the global leaders in the automobile industry by developing and selling acceptable quality vehicl

alisha [4.7K]

Answer:

c. cost-leadership strategy

Explanation:

Contour Autos tend to decrease the price of the product and that the quality served of the product is acceptable and not degraded. In this manner as against the normal industry the company supplies same quality goods at lower prices.

This decreases the cost for consumers and therefore, it is termed as Cost-Leadership strategy.

The Company tends to lead in the market through lower cost of goods supplied with the same quality.

5 0

3 years ago