Answer: I think the customer will get upset.The customer will think the salesperson is not ready to attend to him.
Explanation:The above hand gesture, steeping, reveals feelings of superiority. Hands may express tension (self-touching), aggression (fists), guardedness (clasped hands), etc. Researchers have cataloged over 5,000 hand gestures alone. It would not be practical to learn all these to enhance your chances for success in selling, but you'll gain a slight edge on the buyer by knowing that:
a) open and relaxed hands are a positive selling signal.
b) involuntary hand gestures and movements will give you a more accurate reading of the buyer's true emotions than his face.
c) self-touching gestures
