Well, a direct quotation is a quotation taken directly out of the text. So all we have to do is find which answer is taken directly out of the text. :)
A. Pull tight.
Answer:
B) "How were gladiators viewed during ancient Roman times?"
Empathy is important when giving humor because you have to also feel what that other person is feeling and how they’re going to take your joke. If you were upset and you started joking on someone that might tear them down even more. You have to know when it’s time to be serious and not to be.
I’m not sure if that’s the answer, I just wanted to try and help.
There are many factors that could hamper an effective communication. Some of those could be: social status (if you are talking to someone who has a more important status than yourself, it may happen that they are not interested in a communication with you), use of language (if you use inappropriate words, the conversation is not going to be successful), knowledge about the subject (if you don't know what you are talking about, the conversation is likely not going to continue), atmosphere/noise, cultural differences, disabilities, etc.
