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crimeas [40]
2 years ago
10

Employees at House of Pancakes pretend that they like their boss even though most of the time they do not. These employees are e

ngaging in which form of emotional labor? Group of answer choices deep acting customization surface acting personalization
Business
1 answer:
tia_tia [17]2 years ago
8 0

Although they frequently don't, House of Pancakes employees pretend to like their employer. These workers are performing emotional labor known as surface acting.

When someone engages in surface acting, they don't truly strive to experience the emotions they want to portray; instead, they fake the necessary feelings. They might put on "false smiles" or other necessary emotional displays that don't accurately represent how they really feel.

You are surface acting if you feel one feeling and try to express a different one. Imagine you have a stressful commute and arrive at work. Even though you're still not in a particularly good mood, you might put on a false smile for a coworker as you get your morning brew.

Learn more about Emotional labor here

brainly.com/question/14330116

#SJP4

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Which of the following terms refers to the development of individual offerings that appeal to different market segments while re
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Answer:

You have not given any options to chose from but seemingly the answer is Line Extension.

This happens when a company introduces additional items in the same product category under the same brand name such as new flavors, forms, colors, added ingredients, package sizes, etc..

Explanation:

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Financial information for Forever 18 includes the following selected data (in millions): ($ in millions) 2018 2017 Net income $
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Answer:

$0.4433 and $0.425

Explanation:

The computation of the earning per share is shown below:

Earning per share is

= (Net income - preference dividend) ÷ (average shares outstanding)

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= ($156 - $23) ÷ (300 shares)

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For 2018, it is

= ($188 - $18) ÷ (400 shares)

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We simply applied the above formula so that the earning per share could be come for both the years

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3 years ago
The number of customers that enter a store during one day is an example of
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Answer:

b. a discrete random variable

Explanation:

The number of customers that enter a store during one day is an example of a discrete random variable. This is because you cannot predict the number of individuals that will enter a store at any given day, but it can only be a maximum quantity since the store can only accommodate so many individuals in a single day, thus making it a discrete random variable.

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If the crowding-out effect is at its maximum strength, it follows that an increase in government spending will
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Difference between authority and responsibility​
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Answer:

An authority is a power to give orders and ask your subordinates to perform certain duties. Authority can be given to a person by government’s executives, owner of an organization, or by the representatives of GOD.

An authority is a legitimate power to influence people to compel them to perform the task given to them. For example, a mob has the power to punish a criminal, but they don’t have legitimate authority to punish the criminal.

The authority lies in the hands of the law. Similarly, in an organization, the authority lies in the hands of a manager to get organizational tasks accomplished by his subordinates.

However, the authority of the manager is limited to a particular department of the organization. He has no authority on his employees outside the organization.

Authority is the consequence of the position of an individual in an organization. A person can only be at the superior position of the organization if he has authority; a person with no authority can never be on the top position of an organization.

Therefore, the degree of authority is highest at the top level, and its degree keeps on decreasing the levels of the organization. That means only a person at the top level can give orders to the people at a low level and can compel them to perform tasks given to them, and a person at lower level can’t give orders to the people at the top or his peers.

Authority can be of two types such as official authority (where authority is given to a person by the organization he works for), and other is a personal authority (where authority is given to a person because of his ability to influence people in the organization.

What is the Responsibility?

Being responsible

Responsibility is a moral duty or an obligation of an employee, whether he is a manager or subordinate to fulfill the task given to them. The responsibility starts as soon as the job is assigned to the employee and finish with the completion of the task.

The person is responsible for the consequence of his performance in the task. The responsibility comes with authority.

A manager is responsible for the accomplishment of the task. The responsibility moves upwards in the organization from a lower level of employees to the upper level of management.

The responsibility is originated from the superior-subordinate relationship in an organization. Because of this relationship, the manager can do a task from his subordinates with responsibility.

Difference between authority and responsibility

Difference between authority and responsibility

AUTHORITY RESPONSIBILITY

An authority is a power or right that a person gets because of his designation, role, or job. A responsibility is an obligation that an employee has to fulfill the work bestowed on him

An authority is the outcome of a formal position in an organization. A responsibility is the outcome of a superior-subordinate relationship.

An authority is a legal right given to a person. A responsibility is consequence of authority.

It is a delegation of authority. It is an assumption of responsibility.

The flow of authority is from the upper level to lower level. The flow of authority is from lower level to upper level.

Authority requires the ability to give orders. Responsibility requires the ability to follow orders.

The authority lasts for a long period of time. The responsibility ends as soon as the work bestowed on the employee is complete.

The objective of the authority is to make decisions and implement them effectively. The objective of responsibility is to perform duties effectively assigned by the superiors.

5 0
3 years ago
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