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frozen [14]
2 years ago
11

Case Study Kenya Airways Flies High with Customer Relationship Management

Social Studies
1 answer:
alexira [117]2 years ago
4 0

Kenya Airways is known to have an unsatisfactory and lingering issues with customers relationship and because running their business with CRM, they were able to effectively handle it

<h3>What was the main cause of failure of Kenya Airways?</h3>

A key factor to the fall of Kenya Airways  was Poor customer relations as this lead to a lot of flight cancellation which the airline was said to have heaped the blame on the lack of passengers.

Note that Customer Relationship Management (CRM) are methods, strategies and tools used by firms to run, manage and analyze customer interactions.

Note that, Kenya Airways is known to have an unsatisfactory and lingering issues with customers relationship and because running their business with CRM, they were able to effectively handle it

Learn more about  Relationship Management from

brainly.com/question/25656282

#SPJ1

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<h3>What qualities did President Hoover have?</h3>

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This excerpt is from President Franklin D. Roosevelt's first inaugural address in 1933.

In such a spirit on my part and on yours we face our common difficulties. ... Values have shrunken to fantastic levels; taxes

have risen; our ability to pay has fallen; government of all kinds is faced by serious curtailment of income; the means of

exchange are frozen in the currents of trade; the withered leaves of industrial enterprise lie on every side; farmers find no

markets for their produce; the savings of many years in thousands of families are gone. More important, a host of unemployed

citizens face the grim problem of existence, and an equally great number toil with little return. Only a foolish optimist can

deny the dark realities of the moment,

How does the excerpt from President Hoover's press conference differ from President Roosevelt's inaugural address?

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Only Roosevelt acknowledges widespread economic problems,

ОВ, Only Hoover admits that the country's economic problems have an international basis.

OC Only Roosevelt advises that the federal government should focus on the economic problems.

OD Only Hoover says that the federal government is responsible for the country's economic problems.

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