Answer:
The main points of agreed procedures for handling complaints are: treat all complaints positively and seriously. make it as easy as possible for individuals to complain. if necessary, provide support for an individual to make a complaint.
Explanation:
Continue talking with patient and call person back. You don’t want to start all over with that person especially if they are nervous.
Oxygen poor blood is dark red in color opposed to blood with abundent oxygen which is bright red.
It would be a) and c) because this two are much healthier than Apple or grapes.
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The specific scientific field that mainly involves theories of communication apprehension having predominant hereditary basis would be the communibiology. To add up, this term could also refer to a study focusing on "<span>neurobiological foundations of human communication behaviour."</span>