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1 year ago

True or false. Service quality is unaffected by the interpersonal communications and experiences involved in a service.

1 answer:

7 0

The statement, "service quality is unaffected by the interpersonal communications and experiences involved in a service" is false.

Interpersonal communication is the verbal or nonverbal exchange of information, ideas, and feelings between two or more people. Information is frequently exchanged face-to-face using voice, body language, facial expressions, and gestures. An informational exchange between two or more people is referred to as interpersonal communication. It is also a field of study that aims to comprehend how people use verbal and nonverbal cues to achieve various relational and personal objectives. By assisting you in clearly expressing your ideas and intentions, interpersonal communication skills can help your personal and professional relationships. Your listening abilities will also help you better understand and empathize with others.

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Daily demand for a certain product is normally distributed with a mean of 138 and a standard deviation of 13. The supplier is re

VMariaS [17]

Answer:

A. Continuous review system

B. Order quantity = 2,049 Books

C. Reorder point=987

Explanation:

a. To manage inventory, the company is using CONTINUOUS REVIEW SYSTEM

b. Calculation to find the order quality

Using this formula

Order quantity = √((2DS)/H)

Let plug in the morning

Order quantity=√ ((2 x 49,404 x 17)/0.40)

Order quantity = 2,049 Books

Calculation for annual demand

Annual demand=138*358 days

Annual demand=49,404

C. Calculation for reorder point

First step is to find the σL

73 % S.L. - z = 0.613

Using this formula to find the σL

σL = (Lσ^2)

Let plug in the formula

σL=√(7(13)^2)

σL= 34.39

Second step is to find the Reorder point using this formula

Reorder point = d bar(L) + zσL

Let plug in the formula

Reorder point = (138)(7) + 0.613(34.39)

Reorder point = 966+21

Reorder point=987

4 0

3 years ago

What is the model called that determines the present value of a stock based on its next annual dividend, the dividend growth rat

kotykmax [81]

Answer:

The correct answer is letter "B": dividend growth.

Explanation:

A dividend is a cash distributed by a company to its shareholders. The dividend growth is the rate that measures the increase in a dividend given a certain period, typically calculated in the term of one year. The dividend growth is also considered a gauge that may predict the future continuation of the behavior of profits within a company. In that sense, it can influence the current price of a stock and the discount rate as well.

5 0

3 years ago

Net sales for the year were $325,000 and cost of goods sold was $240,500 for the companyâ€™s existing products. A new product is

marin [14]

Answer:

The correct answer is B.

Explanation:

Gross profit equals net sales minus cost of sales(Net sales- Cost of Sales).

Net sales = $325,000

Cost of Sales = $240,500

Therefore we have;

$325,000 - $240,500

=$84,500

Gross profit ratio is (Gross profit/net sales) x 100%

($84,500 x $325,000) x 100%

26%

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2 years ago

Too much of a good or service is produced when there is a

Alexxandr [17]

Answer:

Explanation:

A good has negative externality if the costs to third parties not involved in production is greater than the benefits. an example of an activity that generates negative externality is pollution. Pollution can be generated at little or no cost, so they are usually overproduced. Government can discourage the production of activities that generate negative externality by taxation. Taxation increases the cost of production and therefore discourages overproduction. Tax levied on externality is known as Pigouvian tax.

Government can regulate the amount of externality produced by placing an upper limit on the amount of negative externality permissible

A good has positive externality if the benefits to third parties not involved in production is greater than the cost. an example of an activity that generates positive externality is research and development. Due to the high cost of R & D, they are usually under-produced. Government can encourage the production of activities that generate positive externality by granting subsidies.

A public good is a good that is non excludable and non rivalrous. An example of a public good is a statue in a public park Everyone has assess to the statue and because one person is enjoying the view of the statue does not means another person cannot enjoy the view of the statue

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2 years ago

Methods used to protect consumers

Gala2k [10]

Answer:

Governments of different countries protect the interests of the consumers through the mechanism created by three types of legal provision. These are direct consumer protection laws, anti trust laws or the laws to curb monopolistic practices, and laws to govern management of corporations including trading exchanges.

3 0

3 years ago

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