True or false. Service quality is unaffected by the interpersonal communications and experiences involved in a service.

1 answer:

7 0

The statement, "service quality is unaffected by the interpersonal communications and experiences involved in a service" is false.

Interpersonal communication is the verbal or nonverbal exchange of information, ideas, and feelings between two or more people. Information is frequently exchanged face-to-face using voice, body language, facial expressions, and gestures. An informational exchange between two or more people is referred to as interpersonal communication. It is also a field of study that aims to comprehend how people use verbal and nonverbal cues to achieve various relational and personal objectives. By assisting you in clearly expressing your ideas and intentions, interpersonal communication skills can help your personal and professional relationships. Your listening abilities will also help you better understand and empathize with others.

More about interpersonal communication brainly.com/question/25709454

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