Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Answer:
As per Kristy Johnson's letter where she mentioned the clauses of the acceptance of offer, she clearly mentioned that she will consider a response only if it is in written form and is sent through US mail.
Now Judy did as per the clauses and sent her a written acceptance through US mail whereas Michael telephoned her and let her know of her acceptance. If Kristy is adamant on her terms that she clearly mentioned in her letter to both and will stick to her word, then technically, it is Judy's fair right on the Montana interests whereas Michaels telephone call will be discarded as it did not fulfill the terms.
<span>the privilege, claimed by the president for the executive branch of the US government, of withholding information in the public interest.</span>
Answer:
My favorite is pencils because you can draw anything. It's also really helpful because when I have a bad day all I do is draw. And you can't think about anything else. I also like drawing my own little comics. The possibilities are endless
Answer is A !... Yeah,it’s A
