<span>In order to cut costs, most of the pay TV providers have incorporated large call centers where they hire poorly trained and low paid employees to answer customer calls. These employees lack incentive and generally don't care much about customers. One exception to the rule is DirecTV. They are known for the best customer service record in the industry. It uses outsourcing, but they have motivation, something lacking from other providers. Their reps get free satellite TV in their homes once they have been on the job for three months and are invited to special DirecTV events where they have chances to meet and greet celebrities and NFL stars. They are also given the ability to handle complaints themselves rather than just listening, noting and transferring calls.</span>
Answer:
b. A performance metric that measures timeliness of the flight, where a flight is considered "on time" as long as the flight is boarded and away from the gate by the scheduled departure time
Explanation:
We are told that airplanes make a mock depart by exiting the boarding gates, but they stay on the runway for long periods of time. This is due to the fact that airlines measure which planes are on time based on the moment that they left the boarding gate, not when they actually lift into the air. it happened to me once and it was extremely unpleasant to just sit without moving for more than one hour. I doubt any passenger likes these type of situations.
Answer:
Cybernetic approach
Explanation:
Cybernetic approach is the method or the approach for exploring the system of the regulatory, its possibilities, structures and constraints. It involve the study of derived concepts, feedback and black boxes like the communication and the control in business and living organisms, involving the self - organization.
Therefore, when the communication is investigated at the workplace through finding the optimal methods which is set up for the communication network system for the employees who telecommute, states the cybernetic method to communication.
Answer:
Spillover cost.
Explanation:
Spillover cost refers to those costs or changes in the value of a certain good that are caused by issues external to the intrinsic characteristics of said good. Thus, for example, external influences such as limitations on oil extraction or the development of electric cars can generate a massive drop in the prices of conventional gasoline cars. Another clear example of this situation is the one described in the question, where a negative change in a certain neighborhood can lower the prices of the houses found there.
It will be weaker. According to Hering’s opponent-process model, our eyes will experience a certain level of fatigue after observing a certain object for a prolonged period of time. This level of fatigue usually happen only temporarily and you could experience the same level of color distinguish if you let your eyes rest for a while.
