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FromTheMoon [43]
1 year ago
10

You are on a call with a customer that has lasted 8 minutes so far and seems to be wrapping up. These calls tend to take 5-10 mi

nutes and you have already helped the customer with their initial request, but the customer keeps thinking of new questions to ask. What do you do?
Business
1 answer:
sladkih [1.3K]1 year ago
6 0

In the case of a longer call with a customer who is still thinking about new questions to ask, despite you having already helped them with their initial request, you can answer the questions in a more comprehensive way, already directing them to finalize the call, or requesting an email to send the required information in more detail.

<h3 /><h3>What is an effective call service like?</h3>

It is essential that there are some necessary requirements for the telephone customer service to be positive, for this, the attendant must pay attention to the tone of voice used, cordiality, attention and formality to answer and resolve customer doubts.

Therefore, it is essential that a call center has as its parameters the cordial, ethical and empathetic service to the doubts and needs of the customers.

Find out more about call service here:

brainly.com/question/25974538

#SPJ1

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Discuss reasons why communication may break down between co-workers regarding work matters, (4) Discuss how technology can be he
Fed [463]

Answer: 1) Lack of communication plan; this is a situation where the organization doesn't provide adequate training and orientation on how workers should communicate amongst each other.

2) Toxic and Stressful work environment; a toxic and stressful work environment can affect communication in a work environment. For people to communicate very well there have to be a great atmosphere for that and not that filled with hatred or so much work load.

Explanation:

Challenges in work environment is something that's inevitable sometimes, here are the following reasons why communication may break down between co-workers regarding work matters;

1) Lack of communication plan; this is a situation where the organization doesn't provide adequate training and orientation on how workers should communicate amongst each other.

2) Toxic and Stressful work environment; a toxic and stressful work environment can affect communication in a work environment. For people to communicate very well there have to be a great atmosphere for that and not that filled with hatred or so much work load.

3) Partial judgement; this could be defined as a situation where either the management staff has a bias concerning some workers over the others or the workers have some form of bias against themselves which clouds their judgement

Technology can be helpful in maintaining a healthy financial plan by helping you plan your savings and investment. Today we have many firms who came up with plans technology-wise on how individuals can save some amount of their money and get reasonable interest rate. They're other platforms where investments are been born out of through technology. The main purpose is that they help you keep a healthy financial plan both by saving and investments.

3 0
2 years ago
The owner of a bicycle repair shop forecasts revenues of $188,000 a year. Variable costs will be $57,000, and rental costs for t
Umnica [9.8K]

Answer:

Revenues=$188,000

Less: Variable Costs=$57,000

Less: Rentals=$37,000

Earnings before depreciation and tax=$94,000

Less: Depreciation =$17,000

Earnings before tax=$77,000

Less: Tax40%=$30,800

Net Income=$46,200

a) Dollars in minus dollars out

Dollars in = Revenues = $188,000

Dollars out = Variable cost + Rentals + Tax = $57,000 + $37,000 + $30,800 = $124,800

Operating cash flow = $188,000 - $124,800 = $63,200

b) Adjusted accounting profits

Operating cash flow = Net income + Depreciation = $46,200 + $17,000 = $63,200

c) Add back depreciation tax shield

Operating cash flow = Earnings before depreciation and tax x (1 - tax rate) + Depreciation tax shield

or, Operating cash flow = $94,000 x (1 - 0.40) + $17,000 x 40% = $63,200

Yes, all the results are same.

7 0
3 years ago
Which of the following LEAST describes the concept of brand equity? Select one:
Julli [10]

Answer:

The statement states least regarding the brand equity concept is option A

Explanation:

Brand equity is the value or value premium which a firm generates  or create for the product with a name that is recognizable when compared to the generic equivalent. It is used by companies for creating a brand for their products by making them superior in reliability and quality.

So, the one which state least regarding the same that it provide information for assessing the maximizing of the supply chain.

6 0
3 years ago
A. how much would the firm’s revenue change if it lowered price from $12 to $10? is demand elastic or inelastic in this range?
Alekssandra [29.7K]
Its InElastic Because It Lowered Hope It Helped :)
8 0
2 years ago
Revision and editing should happen simultaneously. true false
marysya [2.9K]
False.

Revising differs from editing because it requires the writer to really look at the essay he is writing. Revision is a process where writers review and change the written essay for any unnecessary words or mistakes. Editing is to check the proper usage of nouns and verbs, the punctuation, the spelling and the capitalization of words.
7 0
3 years ago
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