Question

A patient would like to transfer her prescription to your pharmacy and she was wondering if you can get it done as soon as possible. what can you do to speed up the process?

Answer 1

To speed up the process of transferring a patient's prescription to your pharmacy as quickly as possible, you should collect all the information, such as the patient's name, the transferring pharmacy phone number, the prescription number, and other information contained on the bottle. , to hand over to the pharmacist to proceed with the prescription transfer process.

What is an effective customer service like?

The quality service must be carried out quickly, in order to satisfy the consumer's needs in the period before, present or after a sale, helping him with complete information about his doubts and solving his problems when necessary, always through the treatment friendly and ethical.

Therefore, the process of transferring a prescription from a patient to a pharmacy where all legal requirements were carried out in a quick process, corresponds to a quality service that helped the customer in their needs and desires.

Find out more about customer service here:

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