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emmasim [6.3K]
1 year ago
11

When a customer does not understand his or her role in the service delivery process, he or she is contributing to provider:_____

.
Business
1 answer:
katen-ka-za [31]1 year ago
6 0

When a customer does not understand his or her role in the service delivery process, he or she is contributing to provider: Gap 3

<h3>What is the Gap 3?</h3>

Gap 3 : The chasm between service quality requirements and actual service provision

The service members may encounter situations that cause this gap. It could happen as a result of poor training, inability, or reluctance to uphold the required service standards. It could result from ineffective evaluation and compensation systems. This disparity is primarily due to ineffective recruitment.

This gap may be caused by a failure to balance supply and demand. Also lacking are context, perceived control, and empowerment. An illustration would be a restaurant that communicates highly stringent criteria for the food it serves, but the personnel might not receive the right training on how to adhere to those standards.

To know more about gap 3 visit:

brainly.com/question/15411678

#SPJ4

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Milo decides to invest $1,500 in a savings account every year at the beginning of the year for 10 years. Assuming an interest ra
irina1246 [14]

Answer:

$22,175.40

Explanation:

For this question, we use the Future value formula that is shown on the attachment below:

Provided that,  

Present value = $0

Rate of interest = 7%

NPER = 10 years

PMT = $1,500

The formula is shown below:

= -FV(Rate;NPER;PMT;PV;type)

So, after solving this, the future value is $22,175.40

Therefore, the amount at the end of the year is $22,175.40

4 0
2 years ago
Accrued Revenues are a/an
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Revenues - Asset
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7 0
2 years ago
In a corporation, the shareholders receive 1 vote for each share of stock they hold, which is usually based on the amount of mon
Umnica [9.8K]

Answer:

shareholders A and B will each have 30 votes (each invested $30,000)

shareholders C and D will each have 20 votes (each invested $20,000)

shareholder E will have 10 votes (only invested $10,000)

total number of possible votes = (30 x 2) + (20 x 2) + 10 = 110 votes

any decision must be approved by more than 50% of the votes, but since the votes are bundled in tens, 60 votes are needed.

Stockholders                                     number of    

<u>A        B         C         D          E   </u>       <u> positive votes</u>           <u>  win</u>

yes   no        no       no         no               30                           no

yes   yes       no       no        no                60                           yes

yes    no        yes     no        no                50                            no

yes    no         no      yes      no                50                            no

yes    no        no       no        yes              40                            no

yes    yes      yes      no        no                80                           yes

yes     yes     no       yes       no                80                           yes

yes     yes     no       no         yes              70                           yes

yes     yes    yes      yes        no               100                          yes

yes     yes    yes      no         yes               90                          yes

yes     yes    yes      yes        yes              110                          yes

no      yes     no       no          no               30                           no

no      yes     yes      no          no              50                            no

no      yes     no        yes        no              50                            no

no      yes     no        no         yes             40                            no

no      yes    yes       yes         no              70                           yes

no      yes    yes        no          yes            60                          yes

no      yes     no         yes        yes            60                          yes

no      yes     yes        yes        yes            80                          yes  

all other combinations result in negative outcome (less than 60)  

6 0
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Scarcity helps people make more informed choices about how to use the resources that are available. The concept of scarcity works in business in the following ways: Scarcity is essential to the study of economics. A fundamental aspect of scarcity is the mismatch between supply and demand.
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Answer: The correct answer is "a. Less".

Explanation: According to the principle of diminishing returns to capital, an additional unit of capital will <u>less</u> in Alpha compared to Beta, holding other factors constan.

The law of diminishing returns is an economic concept that shows the decrease of a product or a service as productive factors are added to the creation of a good or service. It is a marginal decrease, that is, the increase is smaller every time.

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