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emmasim [6.3K]
1 year ago
11

When a customer does not understand his or her role in the service delivery process, he or she is contributing to provider:_____

.
Business
1 answer:
katen-ka-za [31]1 year ago
6 0

When a customer does not understand his or her role in the service delivery process, he or she is contributing to provider: Gap 3

<h3>What is the Gap 3?</h3>

Gap 3 : The chasm between service quality requirements and actual service provision

The service members may encounter situations that cause this gap. It could happen as a result of poor training, inability, or reluctance to uphold the required service standards. It could result from ineffective evaluation and compensation systems. This disparity is primarily due to ineffective recruitment.

This gap may be caused by a failure to balance supply and demand. Also lacking are context, perceived control, and empowerment. An illustration would be a restaurant that communicates highly stringent criteria for the food it serves, but the personnel might not receive the right training on how to adhere to those standards.

To know more about gap 3 visit:

brainly.com/question/15411678

#SPJ4

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Suppose the median household earned $9,242 in 1976 and $52,624 in 2016. During that time, also suppose the CPI rose from 45.6 to
Mekhanik [1.2K]

Answer:

a) 469.40%

b) 18.15%

Explanation:

a)

Total nominal growth rate = (\frac{\textup{Earned income in 2016}}{\textup{Earned income in 1976}}-1)\times100\%

thus,

Total nominal growth rate = (\frac{\textup{52,624}}{\textup{9,242}}-1)\times100\%

= 469.40%

b) Total real growth rate = (\frac{\textup{Real earned income in 2016}}{\textup{Real earned income in 1976}}-1)\times100\%

now,

Real earned income in 1976 = \frac{\textup{Earned income in 1976}}{\textup{CPI in 1976}}

=  \frac{\textup{9,242}}{\textup{45.6}\%}

= $20,267.54

and,

Real earned income in 2016 = \frac{\textup{Earned income in 2016}}{\textup{CPI in 2016}}

=  \frac{\textup{52,624}}{\textup{219.75}\%}

= $23,947.21

Therefore,

Total real growth rate = (\frac{\textup{23,947.21 }}{\textup{20,267.54 }}-1)\times100\%

= 18.15%

4 0
3 years ago
You were recently hired by RLM Inc. It is your job to prepare reports and analyze financial information related to the company.
Alex73 [517]

Answer:

d. management

Explanation:

Based on the job tasks described within the question it seems that you were recently hired as a management accountant. This role focuses on (like mentioned in the question) preparing reports and analyzing as much financial information as possible in order to best inform yourself, so that you can help you make the best and most strategic decisions for the organization. Which seems to by why RLM Inc. has hired you.

I hope this answered your question. If you have any more questions feel free to ask away at Brainly.

4 0
3 years ago
Catherine, a resident of California, has been serving a federal government office for the last five years. Her superiors have al
kupik [55]

Answer:

B) did not file the complaint within 45 days of the event.

Explanation:

Time limits matter and in this case Catherine should have approached the Equal Employment Opportunity Commission before.

All she can do now is wait until next April and if her work is not properly recognized at that moment, then she should immediately file a complaint (at least before the 45 day limit expires).

5 0
4 years ago
Gertie sees an ad for Ultra Tide and thinks, "Ultra Tide looks like a really good product—I think I’ll try it." This is an examp
zlopas [31]

Answer:

Support Argument.

Explanation:

Support argument is a process in which a person backs up his research or findings to prove it correct. The purpose of support argument is to sustain a product by an argument or a statement . Gertie has made a statement that she will try Ultra Tide. She has made this statement to support the ad of Ultra Tide. This is an example of support argument.

4 0
4 years ago
Read 2 more answers
23. The three steps of project management are _____.
Mrrafil [7]

Answer:

The correct answer is letter "B": creating the work plan, staffing the project, and controlling and directing the project.

Explanation:

Project Management is a discipline that comprehends the organization, planning, motivation, and control of a company's resources to reach objectives established to achieve success in one or many projects within the limits of the corporation.

The main three steps in every project management include project initiation -<em>plan creation</em>, staffing the project -<em>recruiting and selecting project members</em>, and controlling and directing the project -<em>monitoring the project progress</em>.

4 0
3 years ago
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