The option that best describes Crystal's message structure is a) Crystal is identifying causes and effects.
In the above scenario, Crystal is trying to research that how and why outsourcing bookkeeping causes her company to save money.
Crystal is trying to identify the causes that makes outsourcing bookkeeping safer and more reliable. She also tries to research about the potential savings that could be made.
In this scenario, we will say that the message of Crystal is to check the causes and effects of saving money through outsourcing bookkeeping.
Although a part of your question is missing, you might be referring to this question:
Crystal believes that outsourcing the bookkeeping needs of her firm would save money. She researches various companies and runs the numbers for various scenarios to gather evidence of potential savings. Which of the following best defines Crystal's message structure?
a) Crystal is identifying causes and effects
b) Crystal is identifying reliable resources
c) Crystal is studying quantitative data
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