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NemiM [27]
1 year ago
11

A product-process matrix can be used to address the fact that customers often participate in service processes.

Business
1 answer:
dimaraw [331]1 year ago
6 0

A product-process matrix can be used to address the fact that customers often participate in service processes.

This is FALSE.

A customer is a recipient of goods, services, products, or ideas obtained from a seller, vendor, or supplier through financial transactions or in exchange for money or other valuable consideration.

A customer is an individual or business that purchases goods or services from another business. Customers are important because they drive sales. Without them, companies cannot continue to exist.

The definition of customer is a person who purchases products or services at a store, restaurant, or another retail establishment. An example of a customer is someone who goes to an electronics store and buys a television. (informal) A person, especially a person, who interacts with others in some way.

Learn more about customer here:brainly.com/question/12831236

#SPJ4

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A home improvement company was negotiating with a home owner to add two rooms onto a home. The company agreed to take a second m
monitta

Answer:

C) Friday, midnight

Explanation:

In this case, the homeowner is considered a borrower, and federal law gives borrowers three full business days after signing mortgage documents to rescind any loan. Since the loan documents were signed a Tuesday, the borrower has until Friday, midnight to cancel any deal (3 days = Wednesday, Thursday and Friday).

3 0
3 years ago
Read 2 more answers
What is markerting management
Mnenie [13.5K]
The application, tracking and review of a company's marketing<span> resources and activities. ... Effective </span>marketing management<span> will use a company's resources to increase its customer base, improve customer opinions of the company's products and services, and increase the company's perceived value.</span>
4 0
3 years ago
On January 1, 2018, the Accounts Receivable and the Allowance for Doubtful Accounts balances of Kendall Company were $40,000 and
aivan3 [116]

Answer:

Bad Debt Expense = $652

Explanation:

Ending balance [Un-adjusted) = Beginning balance + Credit sales - Cash collected  - Written off

Ending balance [Un-adjusted) = $40,000 + $80,000 - $78,200 - $500

Ending balance [Un-adjusted) = $41,300

Allowance For Doubtful Accounts = Beginning balance - Written off

Allowance For Doubtful Accounts = $1,500 - $500

Allowance For Doubtful Accounts = $1,000

Adjusted amount required = $41,300 × 4%

Adjusted amount required = $1,652 Credit

Un-adjusted balance available = $ 1000 Credit

Bad Debt Expense = Adjusted amount required - Un-adjusted balance available

Bad Debt Expense = $1,652 - $1,000

Bad Debt Expense = $652

7 0
3 years ago
Tell us about a time when you went above and beyond for a customer or a time someone went above and beyond for you.
TEA [102]

As a customer service representative, I have always strived to exceed customer expectations. After helping the customer with the problem, we will get back to you the next week. I will double-check if there is anything wrong with the product you purchased and if there is anything else I can help you with.  My simple approach helped these customers make a good impression on the company and improved customer satisfaction.

When preparing responses to behavioral interview questions such as the following, you can organize your ideas according to the STAR format.

S: Situation - Brief background to the story.

T: Task - Please describe what was expected of you and the minimum required.

A: Action - tells you what you did and how you did it.

R: Results - Finally, show that your efforts have led to better results.

Five Mistakes to Avoid

Don't talk too much.

Avoid non-work experience.

Avoid vague answers.

Avoid suspicious situations (such as unethical behavior).

It doesn't sound like you were forced to do what you did.

Learn more about customers here: brainly.com/question/26313265

#SPJ4

8 0
2 years ago
Sheffield Corp. took a physical inventory on December 31 and determined that goods costing $165,000 were on hand. Not included i
Marina86 [1]

Answer: $272,570

Explanation:

4 0
4 years ago
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