Answer: Incident response plan
Explanation: Incident resource plan is the strategy that is created in the form of plan in the information technology (IT) department. This plan is made for the detection of the staff, issue or problem that arise, loss of data etc. This plan works in the situations like cyber-crime, data hacking etc.
Other options are incorrect because they done have any well defined strategy for the hacking or attacking situation rather control the security issues. Thus the correct option is incident response planning.
Answer:
Depending on the error message which Alice get but what could have gone wrong is perhaps firewall issue.
Explanation:
There are lots of probable reason why Alice could not access her files during the weekend but below are some common reasons:
Firewall issue: Maybe Alice has her firewall turned on unknowingly as it is known that firewall do block such types of connection except it is explicitly allowed from the firewall settings. Another issue might be that, Alice ISP uses firewall.
FTP programs Setting: Perhaps there is a settings which Alice has not activated in the FTP program that she is using.
A smart phone should always be a client due to the fact that it gathers information from a server.
Hmm well maybe there is bad Bluetooth connection coming from the laptop