The answer to this question is A ( Divergence)
Answer:
peripheral; central
Explanation:
The peripheral route to persuasion is described as one of the types routes to persuasion in which a particular listener or person tends to decide whether he or she needs to agree with the specific message that is based on any other cues apart from the strength of message's ideas or arguments.
The central route to persuasion is described as one of the different types of the route to persuasion in which an individual is being persuaded by the specific content of the message delivered.
In the question above, Suzy is persuaded via the peripheral route whereas Sally is persuaded via the central route to persuasion.
The answer is: D. punishment
In behavioral psychology , punishment could be anything as long as it create some level of distress for the subjects.
The purpose of imposing punishment is to make the subject associate the disruptive behavior with negative situations. When the association occurs , hey will become less likely to repeat the disruptive behavior.
Credibility depends on competence and sincerity. It is the ability of a message to be believed, this quality is closely related to authenticity, honesty and trust. But it also depends on the competence of their knowledge, the ability to provide adequate information. Likewise, education, occupation, place within the hierarchy of the organization, experience and ability to communicate have a great influence. It implies being recognized for possessing solid knowledge and experience and becoming a role model and who to consult. It is a skill that is gradually gained.
For example, in one of my jobs, as head of production in a media company, I had a team consisting of 7 people. Almost all of them were in the position more than 5 years ago and had a way of working. When I arrived, with a new methodology, innovative, at first I gave them space. I began to observe his actions and gradually go sliding some of my proposals. They tested them and when they saw that they worked, they incorporated them into their work routine. That way, I gained their trust without imposing my ideas and they had me as a reference. We achieved a very enriching teamwork.
