In my experience it is more common for people who I consider resilient are more likely to avoid an emotional response because they don't want to seem week.
The thought disappears in thin air i hope this helped(:
You should completely fill a styrofoam or insulated cup with ice preferably crushed add clean tap water just to the top of the ice and let it sit for 4 to 5 minutes to allow the temperature to stabilize. the temperature of the ice water will stabilize at 32 f
Listen without interrupting the patient. Speak slowly, clearly and loudly. Use short, simple words and sentences. Stick to one topic at a time.