Question

You book a hotel online, and the registration process is clear and streamlined. This is an example of a(n) ______________ process that has _______________.

Answer 1

Answer:

The correct word for the blank space is: automated; high value to customers.

Explanation:

Most online operations nowadays are automated which implies not having an employee behind a computer to satisfy customers' needs since they are too basic that can be all processed with the use of a server. However, the automation does not imply consumers undervalue the help obtained. Otherwise, the automation helps the process be faster which ends up representing high value for most customers.