Answer:
A.) Conflict resolution is for serious problems, but conflict management is for minor problems.
Instead of walking he could run or jog. If there is a longer way he took take that way
1.) Bargaining
2.) Denial
3.) Depression
4.) Anger
5.) Acceptance
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body language, has he been acting weird? Agreeing or disagreeing in a joking way, lot of eye contact, complements you, the way he responds to touch (like a hand on his shoulder, holding his hand, ect.), and does he lean forward when your speaking to him despite already sitting close
