Bentley will likely use the firm's <u>CRM databases</u> to identify these customers.
<u>Explanation</u>:
CRM databases collect information about the customers. It can be used to identify the best customers. The database stores the annual sales report.
CRM is a customer relationship management that manages the interaction between company and customers.
CRM database holds all the data related to the customers like their name, email address, age, Skype address and occupation details.
In the above scenario, Bentley can use CRM database to filter twenty valuable building contractor customers and invite them for golf outing and party.
 
        
             
        
        
        
Answer:
D)5,000; 7,000
Explanation:
Public is holding 2000 econs and banks reserves are 300 econs. It is mentioned that reserve requirement is 10%.
So total bank deposits must be 3000. Money supply in the economy is (3000 + 2000 = 5000)
When the reserve ratio is 0.1, that means the money multiplier is 10.
If there is an additional inflow of currency because of printing 200 econs by central bank then because of multiplier effect it will be 2000 econs.
Money supply from earlier 5000 econs will become 7000 econs.
Option D is correct.
 
        
             
        
        
        
Answer: Relationship Marketing
Explanation:
 Relationship marketing is a form of marketing where a business tries to create a lasting bond with their customers, done by constant communication with their customers to get feedback of their products/ services. 
 Phat International is making use of dialogue with their customers to create more loyal customers which is a form of relationship marketing.
 
        
             
        
        
        
Processed by the cerebral cortex only