Answer:
did not understand what you say that
<span>demonstrated that a social structure can influence the type of social interactions that occur.</span>
It is called Interviewer Bias. A prejudice towards a biased reaction in view of the structure, stating, or tenor of inquiries asked in the talking procedure. Inquiries bound with questioner inclination can impact respondents such that it twists the result of the meeting.
Answer C: Describe an experience when you dealt with an angry customer.
While the questions A and B are asking for information about current and former jobs, and question D is just asking that you describe yourself, the question C is an example of behavioral question because it asks specifically about <em>your behavior when dealing with a customer's bad behavior (angry): How did you manage the situation? Were you calm or upset? etc.</em>
Roberto's father used his listening and emphatic responding skills. He was able to summarize and paraphrase what Roberto told him. That is an indication that he listened well. His empathic response is a reflection of Roberto's feelings, showing his son that he cared and that he understand him clearly.