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3 years ago

Which of the following best describes the term customer contact points? Group of answer choices

Business

1 answer:

kumpel [21]3 years ago

6 0

Answer:

d.a customer interacting with a franchise employee

Explanation:

Customer contact points are avenues through which a company interacts with its customers directly. The modes of interactions include phone calls, written communication, online interactions, or one-on-one customer support.

Many businesses recognize the importance of customer contact points. They invest heavily to ensure that the customer gets a wonderful experience at the contact points.

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Pick an Agile Manifesto principle that you think is likely to have the biggest impact on the success or failure of a typical pro

satela [25.4K]

The correct answer to this open question is the following.

The Agile Manifesto principle that I am going to pick in the principle of "Embracing Change."

I think this is likely to have the biggest impact on the success or failure of a typical project in my organization because change is the constant in modern-day business. Probably, since the inception of the modern-day industry.

In order to be successful and maintain that success over the years -no matter the conditions- a company has to be ready not only to adapt to change but to change ahead of necessity. And this is one of the most difficult things to do in business because people love to be in a comfort zone for years. People in corporate America likes to know they are safe in their traditional places doing traditional things. For them, change is tough.

That is why I think "Embrace change" would be the principle that would help me the most.

3 0

3 years ago

On what date does congress normally begin its annual meeting unless otherwise determined?

mrs_skeptik [129]

Congress usually begins its annual meeting on January 3 unless otherwise determined. This is as stipulated in the 20th amendment to the United States constitution, which moved the beginning and ending of terms of members of Congress from March 4 to January 3.

5 0

3 years ago

On the first day of the fiscal year, a company issues an $949,000, 9%, five-year bond that pays semiannual interest of $42,705 (

KonstantinChe [14]

Answer:

Bond issue price $892,100

Face value $949,000

Discount on bond $56,900

Number of Interest payments (10 years x 2) 10

Discount to be amortized per payment $5,690

Interest on bond $51,210

Date Description Debit Credit

Dec. 31 Bond interest expense $56,900

Discount on bonds payable $5,690

Cash $51,210

(Interest on bond paid and Premium amortized)

7 0

3 years ago

True or False: The date line of a balance sheet depicts a specific day and not a period of time.

GalinKa [24]

The answer is true, hope that helps!!

6 0

3 years ago

Suppose a -year, bond with annual coupons has a price of and a yield to maturity of . What is the bond's coupon rate? The cou

kari74 [83]

Complete Question:

Suppose a five-year, $1000 bond with annual coupons has a price of $903.35 and a yield to maturity of 5.6%. What is the bond's coupon rate?

Answer:

3.396% Approximately

Explanation:

We can calculate the coupon interest by using the formula given in the attachment.

Now, here we have:

F is the Face value which is $1000

P is the price of the bond which in this case is $903.35

C is the Coupon interest

n are the number of years which is 5 years in this case

Yield to Maturity is 5.6%

By putting the values in the given equation we have:

5.6% = [C + ($1000 - $903.35)/5 years] / [($1000 + $903.35)/2]

5.6% = [C + 19.33] / [951.675]

0.056 * 951.675 = C + 19.33

53.2938 = C + 19.33

C = 53.2938 - 19.33

C = $33.96 approximate estimate.

Now we will find the coupon rate by using the following formula:

Coupon Rate = Coupon Interest / Face Value

By putting values, we have:

Coupon Rate = $33.96 / $1000 = 3.396% Approximately.

Accurate Coupon interest can be calculated using excel. The above answer gives minor difference in decimal points.

6 0

3 years ago