All categories

3 years ago

Which of the following best describes the term customer contact points? Group of answer choices

Business

1 answer:

kumpel [21]3 years ago

6 0

Answer:

d.a customer interacting with a franchise employee

Explanation:

Customer contact points are avenues through which a company interacts with its customers directly. The modes of interactions include phone calls, written communication, online interactions, or one-on-one customer support.

Many businesses recognize the importance of customer contact points. They invest heavily to ensure that the customer gets a wonderful experience at the contact points.

You might be interested in

A/An _______________ fails to meet customers’ minimal requirements, potentially costing you business, even when you perform well

amm1812

Answer:

The correct answer is letter "B": Order Qualifier.

Explanation:

An Order Qualifier represents the minimum features a good or service must meet so consumers can think about purchasing them. Variables that could fall into this category are price, convenience or the product's reputation. If the good or service accomplishes one of those characteristics and is of preference of the consumers, then the firm has an order winner.

5 0

3 years ago

Read 2 more answers

If a consumer feels that the amount paid by the e&o company is insufficient and the licensee has no money, the consumer coul

Strike441 [17]

Truth in lending "trigger terms"MUST disclose amount or % of down payment and terms of repayment and APR spelled out

8 0

3 years ago

You are assigned as the manager of risk management project for Health Network, inc. The attached case study provides brief intro

Grace [21]

Explanation:

Structure of the information systems in Health Network:

-Software: It is made up of 1000 production servers that make it possible for users to access the different services through the web.

-Hardware: It is made up of the three data centers that are the sites or facilities that contain the information systems, we can also include the 650 corporate laptops and mobile devices.

-Personal: These are the users who receive the benefits, such as all the potential clients, the doctors who provide their services, and all the personnel who work in the data centers.

Main objective and scope of the project in Health Network:

A risk mitigation plan must be developed that allows to face the various threats previously identified.

As the main scope of the project, a BCP (business continuity plan) must be developed that allows employees to continue working remotely and safely from the web.

A computer strategy should be considered that allows employees to access the payroll and accounting application from their homes during winter storms.

6 0

3 years ago

The best way to limit competition is to: Choose one: A. control a resource that is essential in the production process. B. lobby

zloy xaker [14]

Answer:

A. control a resource that is essential in the production process.

Explanation:

When the crucial resource is required to make a product, then the restrictions on such resource would not allow, many people to enter in such business.

Also that the resources will be restricted in some or other manner, its price will increase accordingly the cost of producing such article would also increase.

As the cost of production will increase only producers with a high budget and resources in terms of finance will chose it.

5 0

3 years ago

Cost of Producing Guitars Carlota Music Company estimates that the marginal cost of manufacturing its Professional Series guitar

diamong [38]

Answer:

The total monthly cost C(x) incurred by Carlota in manufacturing x guitars/month is C(x) = 0.004x^2 + 90x + 8,500.

Explanation:

Given,

C '(x) = 0.008x + 90 ................................... (1)

To obtain the the total monthly cost C(x) incurred by Carlota in manufacturing x guitars/month, we obtain the integral of equation (1) as follows:

$C(x)=\int\limits {C'(x)} \, dx = \int\limits {[0.008x + 90]} \, dx$

C(x) = (0.008 / 2) x^2 + 90x + F

C(x) = 0.004x^2 + 90x + F .......................... (2)

Where F is the constant.

Since total cost is the addition of the total cost and total variable cost, the F in equation (2) represents the total fixed cost per month.

Since the fixed costs incurred by Carlota are $8500/month, this implies that F = 8,500.

Substituting F = 8,500 into equation (2), we have:

C(x) = 0.004x^2 + 90x + 8,500 <-------------- Total cost per month

Therefore, the total monthly cost C(x) incurred by Carlota in manufacturing x guitars/month is C(x) = 0.004x^2 + 90x + 8,500.

7 0

3 years ago