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insens350 [35]
4 years ago
6

Marriott Hotels has a customer-relationship management system whereby the preferences of regularcustomers are tracked and used t

o anticipate customer desires and special requests, which helps to facilitate the registration process. This corresponds to which of the following building blocks of service quality?a. Empathyb. Tangiblesc. Reliabilityd. Assurancee. Responsiveness
Business
1 answer:
motikmotik4 years ago
8 0

Answer:

e. Responsiveness

Explanation:

Having in mind the building blocks of service quality, this example shows the responsiveness block.

It represents the eagerness of the company to proactively improve service according to customers' needs. In other words, it relates to how much the company is willing to help its customers or react to their potential inquiries for improvement.

Besides offering the basic service, Marriott Hotels carefully analyses the data that would help the company better cater to their customer base in the future.

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Bear Tracks, Inc., has current assets of $2,280, net fixed assets of $10,400, current liabilities of $1,405, and long-term debt
Vera_Pavlovna [14]

Answer: $7185

Explanation: Shareholders equity refers to the amount of funds that are collected by the company by selling their ownership rights in the market to the general investors.

As per the subject matter of accounts, every asset that is owned by an organisation is either financed by the available funds or some liability is taken to buy it. This could be illustrated as follows :-

assets =  shareholders equity + liabilities

Putting the values into equation we get :-

$2280 + $ 10,400 = $1,405 + $4090 + shareholders equity

therefore :-

shareholders equity = $7185

6 0
3 years ago
Which is a measure of quality control equal to one fault in one million opportunities problems?
snow_tiger [21]

The six 9s of the quality rule are a measure of quality control that is equivalent to one error in a million potential for problems.

<h3 /><h3>What does "quality control" mean?</h3>
  • A technique or collection of procedures known as quality control (QC) is designed to make sure that a service or product is made in accordance with a specified set of quality criteria or that it satisfies the needs of the client or customer.
  • There are various approaches to quality control. These include the Taguchi Method, Six Sigma, an x-bar chart, and 100% inspection mode.
  • Setting standards and conducting tests to ensure that anything, such as a product or service, is completed correctly is known as quality control.

To learn more about quality control, refer to:

brainly.com/question/14167114

#SPJ4

5 0
2 years ago
Which of the following is a result of over-diversification through acquisition? Select one:
Aleksandr-060686 [28]

Answer:

3) Corporations use acquisition as a substitute for innovation.

Explanation:

The fastest way in which a corporation can enter a new market or develop new products is through buying existing companies that already operate in the new target markets or have developed the new products that the corporation wishes to sell.

Research and development is very costly and time consuming, and on many occasions the results aren't even good or are not as good as expected. By acquiring a smaller company that has already developed the product, then the corporation might even save money.  

6 0
3 years ago
Closure is the property of an operation and a set that the performance of the operation on members of the set always yields a me
SashulF [63]

Answer:

Set.

Explanation:

Closure property in algebra asserts that 'when an operation(multiplication, addition) takes place among the members of a set, the result produced would surely be a member of that same set.' For example, if we add or multiply two real numbers(members of the same set), the result would be a real number for sure(a member of the same set). It implies that 'real numbers are closed under multiplication and addition.' While if I subtract two real numbers, I may or may not get a real number. Thus, the real numbers are closed under subtraction.

5 0
3 years ago
The customer has decided to purchase a home instead of renting. The price of the home is $750,000 and the customer intends to pu
Natasha2012 [34]

Answer:

A. growth stocks and blue chip stocks immediately in the amount of $150,000 to obtain the necessary cash down payment

Explanation:

The customer wouldn't want to get the stock cashed out now, so he doesn't have to worry about the stock or market having a huge decline and so, he can't buy the house.

5 0
3 years ago
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