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insens350 [35]
4 years ago
6

Marriott Hotels has a customer-relationship management system whereby the preferences of regularcustomers are tracked and used t

o anticipate customer desires and special requests, which helps to facilitate the registration process. This corresponds to which of the following building blocks of service quality?a. Empathyb. Tangiblesc. Reliabilityd. Assurancee. Responsiveness
Business
1 answer:
motikmotik4 years ago
8 0

Answer:

e. Responsiveness

Explanation:

Having in mind the building blocks of service quality, this example shows the responsiveness block.

It represents the eagerness of the company to proactively improve service according to customers' needs. In other words, it relates to how much the company is willing to help its customers or react to their potential inquiries for improvement.

Besides offering the basic service, Marriott Hotels carefully analyses the data that would help the company better cater to their customer base in the future.

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On January 1, Hillcrest Co. acquired a 40% interest in Preston, Inc. with the excess of purchase price over book value solely at
olasank [31]

Answer:

C. $190,000

Explanation:

As per the given question the solution of Income reported on Income statement is provided below:-

here, we ill find first share in equity income and depreciation expenses on undervalue equipment to reach the i ncome reported on Income statement

Share in equity income = Net income × Interest

= $500,000 × 40%

= $200,000

Depreciation expenses on undervalue equipment = undervaluation ÷ Number of years × Interest

= $250,000 ÷ 10 × 40%

= $10,000

Income reported on Income statement = Share in equity income -Depreciation expenses on undervalue equipment

= $200,000 - $10,000

= $190,000

4 0
3 years ago
The ultimate market constraint (limit) on the amount of pricing power that can be exercised by a monopoly firm is the _______
guapka [62]

Answer:

Number of units it can sell and the number of customers it can serve

Explanation:

The ultimate market constraint (limit) on the amount of pricing power that can be exercised by a monopoly firm is the <u>number of units it can sell and the number of customers it can serve.</u>

<u>Generally</u>.

The price-setting ability of a monopolist faces two kinds of constraints:

1. Number of Units: The monopolist's price setting ability is limited by capacity as cannot sell more than a given quantity of its products

2. Number of Customers: The monopolist is additionally unable to serve more than a given number of consumers.

These 2 factors constrains the pricing power of the monopolist

8 0
4 years ago
McDonald’s pressed on with the strategic plan of offering all-day breakfast in spite of initial struggles because strategic deci
Elenna [48]

Answer: True

Explanation:

Strategic decisions do indeed take long-term commitment because they are meant to help the company in the long term not the short.

Strategic decisions usually set goals and achieve results in the long term. They are not expected to yield results in the short terms which is why MacDonald's pressed on with the all-day breakfast despite initial challenges.

7 0
3 years ago
"The Internet of everything (IOE) has created a lot of excitement in the business community. What evidence could you present to
joja [24]

Answer:

Yes, the Internet of everything (IOE) has created a lot of excitement in the business community.

Explanation:

IOT has come to revolutionalized our life in many ramifications. It is regarded as the best and fastest means of connecting to the people as well as machines around world. It effect ranging from Aviation, Education, Health Care Services, and so on. Business operation have witnessed significant improvement in the sense that things get done over the Internet easily. One buy and sell, services such as consultancy are rendered over the Internet.

Example

The example is Telecom Industry.

It effect could be seen in communication, is those days where there was no internet, mail or letter are delivered taking longer period and sometime may even get loss but with Telecommunications, introduction of e-mail come where letters is being delivered within seconds.

6 0
3 years ago
Suppose a small business has sales of $15,000 this month, with future sales expected to grow by $1,600 each month. Costs consist
liraira [26]

Answer:

$8,220

Explanation:

According to the scenario, computation of the given data are as follow:-

This month Sales = $15,000

Growth expect in future sales per month = $1,600

Next Month Sales  = Current Month Sales + Growth Expect In Future Sales Per Month

Variable Cost = Total Sale of Current Month × 40%

Gross Profit = Sales - Fixed Cost - Variable Cost

                                            Per Month Gross Profit

Particular  Month 1  Month  2 Month  3 Month  4 Month  5 Month  6 Month  7

Sales ($) 16,600 18,200 19,800 21,400 23,000 24,600 26,200

Less - Fixed cost($) 7,500 7,500 7,500 7,500 7,500 7,500 7,500

Less-Variable cost ($) 6,640 7,280 7,920 8,560 9,200 9,840 10,480

Gross profit ($) 2,460 3,420 4,380 5,340 6,300 7,260 8,220

Gross profit in a single 7 month from now = $8,220

 

7 0
3 years ago
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