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insens350 [35]
4 years ago
6

Marriott Hotels has a customer-relationship management system whereby the preferences of regularcustomers are tracked and used t

o anticipate customer desires and special requests, which helps to facilitate the registration process. This corresponds to which of the following building blocks of service quality?a. Empathyb. Tangiblesc. Reliabilityd. Assurancee. Responsiveness
Business
1 answer:
motikmotik4 years ago
8 0

Answer:

e. Responsiveness

Explanation:

Having in mind the building blocks of service quality, this example shows the responsiveness block.

It represents the eagerness of the company to proactively improve service according to customers' needs. In other words, it relates to how much the company is willing to help its customers or react to their potential inquiries for improvement.

Besides offering the basic service, Marriott Hotels carefully analyses the data that would help the company better cater to their customer base in the future.

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A minor explosion occurs at the chemical processing plant of Clement Inc. In order to study the situation and make recommendatio
Dominik [7]

Answer:

A. Safety engineers

Explanation:

Safety engineers are engineers who combine both health and safety in measures while developing procedures and systems with the aim of safeguarding and protecting people from getting injury and illness in the work place or environment. Their job description involves analyzing reasons for accidents, identifying potential hazards, suggesting procedures that can be taken by personnel in that workplace to protect themselves from harm and also preventing the occurence of accidents by bringing in accident proof systems of operations.

4 0
3 years ago
Jkjgvvvv k11 . jd.ddc.c.c.c.c.c.c.c.c.cc.c.c.c.c.cc.cc.c.c.c.
BabaBlast [244]

Answer:

Ask your question <u>properly</u>

<u>and </u><u>also </u><u>follow </u><u>me </u>

6 0
3 years ago
Rene would like to explore a career that would allow her to work with customers or clients. Which two of the following careers a
natima [27]

I believe the answer is:

(B)radio announcer

(D)graphic designer

It is very common for Radio announcer to invite and interview guests and They are basically interacting with clients and fulfilled the client's wish regarding how their products need to be advertised.

Graphis designer, also require constant interaction with the customers in order to know whether the desing that is made by the designer is suitable with the image that the customers have in mind.

3 0
3 years ago
Read 2 more answers
True or False.
Lana71 [14]

Answer:

False

Explanation:

Checklists can help when hiring temporary staff and also in confirmation of delivery of goods or commodities ordered. Also, a checklist can help a project manager decide which positions are open or occupied and if the filled positions have the required skills to take on or work within the project.

Cheers.

6 0
3 years ago
In witch part of a professional email should you try to be brief, but highly descriptive?
oksian1 [2.3K]
I would think the subject/header line of a professional email needs to be very brief and highly descriptive.

Hope this helps!  :)
8 0
3 years ago
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