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insens350 [35]
3 years ago
6

Marriott Hotels has a customer-relationship management system whereby the preferences of regularcustomers are tracked and used t

o anticipate customer desires and special requests, which helps to facilitate the registration process. This corresponds to which of the following building blocks of service quality?a. Empathyb. Tangiblesc. Reliabilityd. Assurancee. Responsiveness
Business
1 answer:
motikmotik3 years ago
8 0

Answer:

e. Responsiveness

Explanation:

Having in mind the building blocks of service quality, this example shows the responsiveness block.

It represents the eagerness of the company to proactively improve service according to customers' needs. In other words, it relates to how much the company is willing to help its customers or react to their potential inquiries for improvement.

Besides offering the basic service, Marriott Hotels carefully analyses the data that would help the company better cater to their customer base in the future.

You might be interested in
Your client invested $10,000 in an interest-bearing promissory note earning an 11% annual rate of interest, compounded monthly.
REY [17]

Answer:

The correct answer is $21,522.04.

Explanation:

According to the scenario, the given data are as follows:

Present value = $10,000

Rate of interest  = 11%

Rate of interest (r) ( compounded monthly) = 11% ÷ 12 = 0.00916

time period  = 7 years

Time period ( compounded monthly) (t) = 7 × 12 = 84

So, we can calculate the future value by using following method:

FV = PV × ( 1 + r)^t

By putting the value, we get,

FV = $10,000 × ( 1 + 0.00916)^84

FV = $21,522.04

7 0
3 years ago
The U.S. Bureau of Economic Analysis​ (BEA) has recently adopted a new approach to calculate real GDP and real GDP growth to cor
pashok25 [27]

One of the features of the new approach is​ that, now BEA uses the geometric average of fixed weight indexes and uses two base years to calculate the growth rate of real GDP between two consecutive years.

Explanation:

In both actual and nominal GDP, the U.S. Economic Analysis Department results. It estimates the real United States. GDP is a fixed base year annual rate. Imports and international sales from American businesses and people are exempt.

GDP reflects the degree to which the economy generates production. Global warming is not generated and not part of GDP. The effect of environmental damage is not measured accurately. The loss should not be included in GDP and the calculation of environmental damage has not been accepted.

3 0
3 years ago
The U.S. government decides that the incomes of dairy farmers should be maintained at a level that allows the traditional family
luda_lava [24]

Answer:

$2.8 billion per year

Explanation:

Currently the amount of surplus milk in the US is really high since the demand per capita for milk has decreased by 40% in the last 50 years. Excess milk is turned into cheese since it doesn't last very long, and the current amount of surplus cheese is 1.4 billion pounds.

If yous need on average 4 pints of milk per pound of hard cheese and 2 pints per pound of soft cheese, that means that the total surplus milk production is between 2.8 and 5.6 billion pints.

If the government is going to purchase that excess milk, then it is going to need at least $2.8 billion per year.

5 0
3 years ago
You are going to a dinner whith three (3) friends, one who likes steak, another wine, and the third is a vegetarian (which is as
DENIUS [597]

Answer:

the answer is option D)<u>Equal sharing of the bill ensures that people order a similar dollar amount of food</u>

Explanation:

The theory of consumer behavior states that "consumers allocate incomes among different goods and services to maximize their utility"

Consumer behavior revolves around three parameters their preferences, budget constraints, and options available.

The budget constraint will definitely influence the choice of what to buy within the options available to maximize utility. That means how the bill is shared among the three friends will ultimately affect how much they will chose to eat.

Secondly, The vegetarian will not be better off with equal sharing of the bill because the cost of his food according to the data provided is less.

We don not know for sure if the wine drinker drinks too much or whether he will want his other friends to foot the extra bill from the cost of his wine but we are certain that equal sharing of the bill ensures that people order a similar dollar amount of food.

3 0
3 years ago
If you need to confiscate a PC from a suspected attacker who does not work for your organization, what legal avenue is most appr
kirill115 [55]

Answer:

The correct answer is

b) Consent agreement signed by employees.

good luck ❤

8 0
3 years ago
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