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insens350 [35]
4 years ago
6

Marriott Hotels has a customer-relationship management system whereby the preferences of regularcustomers are tracked and used t

o anticipate customer desires and special requests, which helps to facilitate the registration process. This corresponds to which of the following building blocks of service quality?a. Empathyb. Tangiblesc. Reliabilityd. Assurancee. Responsiveness
Business
1 answer:
motikmotik4 years ago
8 0

Answer:

e. Responsiveness

Explanation:

Having in mind the building blocks of service quality, this example shows the responsiveness block.

It represents the eagerness of the company to proactively improve service according to customers' needs. In other words, it relates to how much the company is willing to help its customers or react to their potential inquiries for improvement.

Besides offering the basic service, Marriott Hotels carefully analyses the data that would help the company better cater to their customer base in the future.

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1. Descriptive statistics ________. quickly describe large amounts of data can predict future stock returns with surprising accu
nika2105 [10]

Answer:

1. quickly describe large amounts of data

2. the stock is worth 15% more at the end of the year than at the beginning

3. 9.2%

Explanation:

Descriptive statistics helps to quickly describe large amounts of data because it simply involves using certain measurement tools to describe the data seen such that patterns emerge that will help in analyzing the data. Examples include, frequency tables and measures of variation like range and standard deviation.

When a stock has a 15% return, it means that the owner is getting 15% more than the amount that the stock cost them therefore showing that the stock is worth 15% more at the end of the year than at the beginning.

The return on the stock is;

= (4.75 - 4.35) / 4.35

= 9.2%

3 0
3 years ago
Abby dies, and her good friend, clay is appointed to administer abby's estate. abby's house was in poor condition, so clay orall
antoniya [11.8K]
<span>The contractor can collect from the estate only.  The contractor and Clay made an agreement only in oral form, not in written agreement.  So, the contractor could not got after Clay.  </span>
5 0
3 years ago
Say a certain manufacturing industry has 63.1 thousand jobs in 2008, but is expected to decline at an average annual rate of 1.7
ss7ja [257]

Answer:

so correct option is  b. -27%

Explanation:

given data

job manufacturing industry = 63.1 thousand

annual rate = 1.7 thousand

time period = 10 year

solution

the total loss of jobs over the 10 years will be:

total loss = 1.7 × 10

total loss = 17  thousand jobs

so that the percent change will be

percent change  =  \frac{-17}{63.1}\times100

percent change  =  -27 %

so correct option is  b. -27%

5 0
3 years ago
Read 2 more answers
Anthony Finley wishes to become a millionaire. His money market fund has a balance of $287,270 and has a guaranteed interest rat
mrs_skeptik [129]

Answer:

15 years

Explanation:

The target accumulated future amount is the future value of the initial investment(present value), hence, using the future value formula provided below we can determine the investment time horizon in years required to accumulate the target amount:

FV=PV*(1+r)^n

FV=$1,200,000

PV=$287,270

r=10%

n=investment period in years=unknown

$1,200,000=$287,270*(1+10%)^n

$1,200,000/$287,270=(1+10%)^n

$1,200,000/$287,270=(1.10)^n

take log of both sides

ln($1,200,000/$287,270)=n ln(1.10)

n=ln($1,200,000/$287,270)/ln(1.10)

n=15.00years

4 0
2 years ago
Borasco Corp. owns land with a fair market value of $200,000. Borasco purchased the land 10 years ago for $65,000 and owes a lia
FromTheMoon [43]

Answer: B. $65,000

Explanation:

The options to the question are:

A. $15,000

B. $65,000

C. $150,000

D. $200,000

It should be noted that the corporate liquidations of property are typically treated as either an exchange or a sale and the profit or the loss made will be recognized by the corporation usually based on the liquidating sale of the assets of the corporation.

In certain cases whereby the distributee that is, the individual who is entitled to partake in the share of an estate distribution is a corporation that is in charge of the distributing corporation, this may lead to the distribution not to be taxable.

Due to this, Alvo has a basis of $65,000. The reason is that the land was not sold and therefore Alvo did not get $200,000.

6 0
3 years ago
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