The primary roles that information system play in organizations are:
- Decision making
- Operational management
- Customer interaction
- Collaboration on teams
- Strategic initiatives
- Individual productivity
<h3>How are information system used in each context</h3>
The six main functions of information systems in an organization are as follows:
1. Operational management entails the creation, maintenance, and enhancement of the systems and procedures utilized by businesses to provide goods and services.
2. Customer relationship management: Maintaining positive and fruitful relationships with customers, clients, students, patients, taxpayers, and anyone who come to the business to purchase goods or services is essential for success. Effective customer relationships contribute to the success of the business.
3. Making decisions: Managers make decisions based on their judgment. Business intelligence is the information management system used to make choices using data from sources other than an organization's information systems.
4. Collaboration and teamwork: These two skills complement the new information systems that allow people to operate from anywhere at a certain moment. Regardless of their position or location, individuals can participate in online meetings and share documents and applications.
5. Developing a competitive edge: A firm can establish a competitive advantage by outperforming its rival company and utilizing information systems in development and implementation.
6. Increasing productivity of objection: Smart phone applications that mix voice calls with online surfing, contact databases, music, email, and games with software for minimizing repetitive tasks are tools that can help people increase productivity.
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