The concept of emotional labor was given by sociologist Arlie Hochschild. In the emotional labor process, the employee display organized desired emotion and manage his or her feeling and expression to fulfill the responsibility of the job and create a state of mind in his or her client.
So here when an airline flight attendant displays organizationally desired emotions when interacting with passengers than it shows that the airline flight attendant is following emotional labor.
Long-term memory loss is when you have trouble recalling this information when you need it. Many people's long-term memory starts to get weaker as they get older. This is a normal part of aging. Existing between normal age-related memory changes and dementia is the condition known as mild cognitive impairment (MCI).
