The correct answer is; Ombudsmen are in facilities to assist and support the residents.
Explanation:
An Ombudsman is a person who is an advocate for residents in a facility such as a nursing home. They are the legal advocate of the person they are assigned for.
They are assigned to a patient when an official complaint has been made against the facility about the person in question. It is common procedure when the complaint was made about the persons rights or the administration of the facility.