Answer:
- Exrpress understanding and explain why his/her demand is not acceptable.
Explanation:
When dealing with a <em>customer</em>, and you consider he/she is not rigth, you should be able to express your point of view in a respectful way but clearly preserving your rights. That is <em>assertiveness</em>.
You must confront him/her in a constructively way: make it clear why the claim is not correct or fair, even how it affects the your or the company's right: you undersant him/her but he/she must understand you too.
You should prevent the situation from escalating to greater proportions but you should not give in to unfair demands that involve a loss for the company.
Answer
The answer and procedures of the exercise are attached in the following archives.
Explanation
You will find the procedures, formulas or necessary explanations in the archive attached below. If you have any question ask and I will aclare your doubts kindly.
a balance achieved between two desirable but incompatible features; a compromise.
"a trade-off between objectivity and relevance"
Answer: B - a general improvement in technology affecting production of all goods
Explanation: The Production Possibility Frontier is a curve that shows the two combination of goods an economy can produce when all its factors of production are efficiently used.
Technological progress shifts the curve outward, away from the origin as more output would be produced using the same combination of factor inputs.
Shifting of resources from butter to gun would lead to movements along the curve as more gun would be produced and less butter.
Pacifism becoming less popular which increases gun production, would cause movement along the curve.
Increase in consumer desire for butter increase the amount of butter produced . This would generate a movement along the curve