Answer:
There are certain key points that a service provider should always keep in mind while communicating with their customers. Those points are explained in the below mentioned explanation part of the answer.
Explanation:
- Create the best first impression with their customers by greeting them with great lines.
- Always stay polite and kind throughout the conversation.
- Listen patiently and address each of their doubts in an easy and understandable way possible.
- Do not waste time in any sort of random gossip as that might irritate the customers.
- Most importantly always stay positive throughout the conversation as this might create a great impact.
Answer: Compensating differentials.
Explanation:
Compensating differential is the additional amount of money that a worker is given in order to motivate the worker to accept an undesirable job. Compensating differentials is as a result of the risk of injury, risk of future unemployment, risk of unsafe environment and it explains why there is difference in pay between different regions
Even though Max and Eli have the same skill and are members of the same trade union, Max is paid higher than Eli because Max works in an area with high crime rate while Eli's area has a low crime rate. Thus, Max higher is expected because the cost of living is higher in a city and also due to higher crime rates which means he's likely to work mire than Eli.
Answer:
b. 7 percent
Explanation:
Benefits here means the statutory benefits that the employees have a right to receive. These on the legal terms are the requirements, as the employer is required to contribute around 7.65% of the salary paid to the employee towards benefits of social security and Medicare.
This clearly is the standard set for the payroll. Now this also provides for the minimum contributions, thus it provides that at-least these are to be made.
Thus, each employer when making a standard salary shall contribute more than 7% towards the benefits of the employees.
Answer:
b) People who operate and function within the control system.
Explanation:
Internal controls are the process and mechanisms that an organization puts in place to ensure the integrity of its accounting and financial information. Internal control helps a business achieve operational efficiency and effectiveness. It ensures that a company financial reporting complies with the relevant laws, policies, and regulations.
The people working in internal control determines whether the mechanisms will succeed or fail. Employees assigned in internal control must be of high integrity and be able to discharge their duties without fear or favor. Internal control protects company resources from theft, wastage, or misuse. For internal control to achieve its purpose, the Individuals in that department must not comprise in any situation.
