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oee [108]
3 years ago
6

Charles Lin has just been hired by Frederick Company to replace a sales representative who is retiring after 40 years with the c

ompany. The older representative is training Charles on procedures and customers in his territory for three weeks before he retires, and Charles knows this is a huge opportunity to learn about the prospect base. When Charles asks which CRM system the company uses, the older representative says, "Everyone else here uses some computer program called Salesforce, but I won't touch it. I know my customers like the back of my hand! Never needed to write anything down."Charles is concerned. He used Salesforce in college and knows how vital it is to have customer information, sales records, preferences, and conversations recorded. He talks to the sales manager, who tells him the representative's sales were decent, and all his invoices came in, so they left him alone and never forced him to use the CRM system.What are the real-life repercussions of the representative's lack of record-keeping for Charles as he begins his new job?A) Charles' sales will track way behind those of the retiring representative and he will be docked pay and denied promotion because of this.B) Charles is starting from almost scratch developing a prospect and customer base and may lose some current customers because he does not know about them.C) Charles cannot succeed in this new job without customer information and will end up frustrated and doubting his skills.D) Charles does not need any information from the retiring representative anyway as he is supposed to be developing his own prospects and not renewing business with the old representatives' customers anyway.E) Charles was hired deliberately by management because he is young and his career won't be affected by this setback, so they will not give him the support he needs.
Business
1 answer:
NISA [10]3 years ago
8 0

Answer:

The answer is: B) Charles is starting from almost scratch developing a prospect and customer base and may lose some current customers because he does not know about them.

Explanation:

Obviously Charles doesn't know the customers the old sales representative had and three weeks may not be enough time for Charles to get to know them and gather enough information about them either.

So basically, Charles is starting from scratch and needs to develop his own customer database. Doing so will consume time and effort, and possibly Charles will lose some sales because of this. Eventually he will need to catch up and probably match and even exceed the previous salesman's sales records.

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Electrix Inc. is an electrical appliances manufacturing company. It distributes shares of stock to its employees by placing the
Leni [432]

Answer:

<em>Employee stock ownership  plan</em>

Explanation:

An employee stock ownership plan (ESOP) is <em>a retirement plan wherein the employer contributes its shares (or funds to purchase its stock) to the fund for the advantage of the employees of the company.</em>

The company maintains an account for every employee who participates in the program.

Over time stock shares accumulate before an employee is eligible to them.

With an ESOP, while still working with the company, you never purchase or keep the stock directly.

If an employee is fired, decides to retire, is disabled, or dies, the company must transfer the stock shares in the account of the employee.

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3 years ago
Is there anyone good in Accounting?
Helen [10]
Well, yes, is that's the question

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3 years ago
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Morgarella [4.7K]
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7 0
3 years ago
Subjective performance evaluations are subject to several rater errors, which makes objective measures seem a better alternative
Mandarinka [93]

Answer:

A Subjective performance evaluation is more feasible when evaluating jobs that cannot easily be evaluated by numbers, in finding problems such as ethical errors that objective evaluation cannot identify and in identifying the rate of achievement of work goals that cannot be recorded in an objective evaluation.

Explanation:

Though Objective evaluation has been the more favored form of evaluation for valid reasons, there are still situations where subjective performance evaluation does a better job in the workplace.

Some jobs for example, the job of an attorney, cannot easily be objectively evaluated. In this situation, it falls on the employer to evaluate the performance of the employee by using measurements like team play, professionalism and client service.

In objective analysis, some ethical approaches are overlooked and the achievement of the set goal is the major criterion for ratings. This affords employees the opportunity to use unethical means to achieve set targets and the objective performance evaluation skips it, leaving them safe and with high ratings. In subjective performance ratings however, the employer having the power to rate employers, could expose these unethical behaviors faster and actions, taken on them.

In the workplace, certain goals are set in overall goals, as a method to achieving the overall set target. In an objective performance rating, an employee could bypass these and still appear to have achieved the overall goal. An objective evaluation will miss this but a subjective evaluation could pick this out and make rating each employee based on these soft goals and overall goal achievable.

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2 years ago
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klasskru [66]

Answer:

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6 0
3 years ago
Read 2 more answers
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