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Alex_Xolod [135]
3 years ago
14

A gracious welcome by an employee at the hotel check-in counter is an example of:

Business
1 answer:
hammer [34]3 years ago
5 0
<span>This is the "moment of truth." These are the times at which good customer service and pleasant interactions with staff can make an experience enjoyable or it can break the trust of a customer, not to be easily repaired. Moments of truth can take place many times during an interaction or transaction, and need to be carefully monitored to make sure that the best service actions known are being taken.</span>
You might be interested in
Monetary policy could be procyclical if the Federal Reserve: a) is late recognizing that a recession has begun and conducts expa
gladu [14]

A) is late recognizing that a recession has begun and conducts expansionary monetary policy.

6 0
3 years ago
The plaintiff in a product liability lawsuit has suffered $100,000 worth of damages from an automobile accident. A defect in man
OleMash [197]

Answer:

$60,000

Explanation:

Data provided in the question:

Damages suffered by Plaintiff from an automobile accident = $100,000

Responsibility of manufacturer in the accident = 60 percent

Responsibility of plaintiff in the accident = 40%

Now,

Under the doctrine of contributory negligence

The manufacturer will pay

= Damages suffered × Responsibility of manufacturer

= $100,000 × 60%

= $60,000

5 0
3 years ago
A firm decides to expand its operations and use more square footage in their main office. Currently, they rent out 3000 square f
Andrej [43]

Answer: $297,353.33

Explanation:

In calculating the Opportunity Cost of using that space with the available data, the following formula can be used (notice that APR is a yearly figure and the rent is monthly),

Opportunity cost = Rent per month *12* (1-tax rate) / APR

= $3,431.00 * 12 * ( 1 - 0.35) / 0.09

= 297353.333333

= $297,353.33

$297,353.33 is the opportunity cost of using this space.

Note the method used above is the faster method but if you want to use the other method, first you change the rent to a monthly figure. Then you divide it by the cost of capital to get the present value. Then you multiply by the After tax rate of (1 - tax rate). It's basically the same as the above though.

4 0
3 years ago
A bowling alley charges each person $2 to rent shoes and $3 per game. Which function represents The rate of change of the functi
scZoUnD [109]

Answer:

The function is, y = 2 + 3x

The rate of change of the function is 3.

The y-intercept of the function is 2.

Explanation:

Given,

For each person,

The cost of renting shoes = $ 2,

Additional cost per game = $ 3,

Thus, the total charges for x games, ( say y ) = rent + additional cost for x games

⇒ y = 2 + 3x

Which is the required function,

∵ y = 2 + 3x is a line,

We know that,

The rate of change for a line y = mx + c is m.

Thus, the rate of change of the function is 3.

Now, for y-intercept,

x = 0,

y = 2 + 3(0) = 2

So, y-intercept of the function is 2.

6 0
4 years ago
Write a detailed note on Manufacturing Process types and Service process types in process design?
sashaice [31]

Answer:

Each of the process are used to the crosses organizational borders.

Explanation:

Process structure of manufacturing:

  • Job process: It is highly adaptable, scaled operation and structured around particular events.
  • Batch process: It most common used in industries. It is small to large batches.
  • Line process: It is the repetitive process and have modular production with large quantity.
  • Continuous flow chart: It is product focused process. It processed only one item at a time.

Process design: There are three major process of design

  • Professional service design
  • Mass service design
  • Service shop design
5 0
4 years ago
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