All categories

3 years ago

A gracious welcome by an employee at the hotel check-in counter is an example of:

1 answer:

5 0

This is the "moment of truth." These are the times at which good customer service and pleasant interactions with staff can make an experience enjoyable or it can break the trust of a customer, not to be easily repaired. Moments of truth can take place many times during an interaction or transaction, and need to be carefully monitored to make sure that the best service actions known are being taken.

You might be interested in

Identify the following is structural, frictional, cyclical and seasonal employment.

horrorfan [7]

Answer:

Frictional unemployment occurs when people decided to leave their jobs and look for another or people join the labor force for the first time.

Structural unemployment arises from a situation where there is a mismatch between the skills needed in an economy and the skills possessed by people. Happens a lot when employees need to adapt to new technology.

Cyclical unemployment happens as a result of the economy either growing or shrinking.

a. Andrew recently lost his job as an accountant for a large firm because he only knows how to perform the job using a general ledger (paper and pencil), and has been unwilling to learn how to use newly invented accounting software provided by the company. ⇒ STRUCTURAL UNEMPLOYMENT.

b. Sam recently lost his job as an accountant for a large firm because he only knows how to perform the job a using a general ledger and has been unwilling to learn how to use newly invented accounting software provided by the company. ⇒ STRUCTURAL UNEMPLOYMENT.

c. Teresa just graduated from college and is looking for a full time position with an investment banking firm. ⇒ FRICTIONAL UNEMPLOYMENT.

d. A recent recession has reduced the number visitors to a local theme park. The park has had to lay off many of its employee, including Beth. ⇒ CYCLICAL UNEMPLOYMENT.

8 0

3 years ago

Patrick Corporation is authorized to issue 1,000,000 shares of $1 par value common stock. During 2014, the company has the follo

gavmur [86]

Answer:

cash 4,900,000 debit

common stock 700,000 credit

additional paid-in 4,200,000 credit

in excess of Par-value

treasury stock: 360,000 debit

cash 360,000 credit

dividends 340,000 debit

dividends payable 340,000 credit

Explanation:

cash proceeds: 700,000 x 7 = 4,900,000

common stock: 700,000 x 1 = 700,000

additional paid-in: (difference) 4,200,00

treasury stock: 20,000 x 18 = 360,000

outstanding shares: 700,000 - 20,000 = 680,000

cash dividends: 680,000 x 0.50 = 340,000

6 0

3 years ago

Your supervisor has asked you to complete a task with three coworkers. In order to impress your supervisor, the best plan would

damaskus [11]

The correct answer is letter D. complete the task by doing as much as possible. Your supervisor has asked you to complete a task with three coworkers. In order to impress your supervisor, the best plan would be to complete the task by doing as much as possible.

7 0

3 years ago

Read 2 more answers

What is scope of MBBS in Nepal

Lostsunrise [7]

Answer:

don't know about Nepal but a lot of scope in india

8 0

3 years ago

If the United States wanted to reduce the cost of its goods in foreign markets, it could ________ its currency.

Kruka [31]

Answer:

Devalue its currency

Explanation:

Exchange Rate is the conversion rate of domestic & foreign currency.

Eg $1 = _ € .

Devaluation means deliberate fall in value of domestic currency in terms of foreign currency (increase in foreign exchange rate) , under fixed exchange rate by government.

Eg : $1 = 5€ - change to - $1 = 7€ . This implies dollar can purchase less amount of euro , and has depreciated.

However , this would also lead to reduce the cost of its exports in foreign (here European market) , because US $ has become cheaper in terms of their currency & hence so have been their goods.

3 0

3 years ago