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3 years ago

A gracious welcome by an employee at the hotel check-in counter is an example of:

1 answer:

5 0

This is the "moment of truth." These are the times at which good customer service and pleasant interactions with staff can make an experience enjoyable or it can break the trust of a customer, not to be easily repaired. Moments of truth can take place many times during an interaction or transaction, and need to be carefully monitored to make sure that the best service actions known are being taken.

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If a family spends its entire budget in a given time frame, the family can afford either 80 cans of beans or 35 frozen pizzas. A

Fofino [41]

Answer:

7/16

Explanation:

Opportunity cost is the cost of the alternative forgone. It is also called the real cost. It is a concept in economics developed due to the fact that wants are unlimited but the resources available to meet the wants are limited. Hence a scale of preference would be drawn up for the wants in order of importance.

If the family can afford either 80 cans of beans or 35 frozen pizzas, the cost of a can of beans in terms of frozen pizza is 35/80 frozen pizza while the cost of a unit of frozen pizza in terms of beans is 80/35.

As such, the opportunity cost of one can of beans in terms of frozen pizza is 35/80 which is 7/16 in the lowest term

6 0

3 years ago

Your grandmother has been putting $1,000 into a savings account on every birthday since your first (that is, when you turned one

lukranit [14]

Answer:

The amount in the account on the 18th birthday = $ 25,645.41

Explanation:

The investment can be described as an ordinary annuity. An ordinary annuity is a series of equal periodic cash flows that occur for a certain number of years

The amount the invest will accrue principal plus interest is known as the future value of the annuity

It is determined as follows:

FV = A × ( (1+r)^n -1 ) / r

FV - ?, A = 1000. r - 4%- 0.04, n - 18

FV = 1,000× ( ( (1.04)^(18) - 1 )/ 0.04

= 1,000 × 25.64541288

= $ 25,645.41

The amount in the account on the 18th birthday = $ 25,645.41

5 0

3 years ago

Silver Corporation, which operates a department store, sells a television to a store employee for $300. The regular customer pri

tatuchka [14]

Answer:

$75

Explanation:

Calculation to determine How much must the employee include in income from both these transactions in total

Customer price for property $500

Less: Gross profit (25%*$500) ($125)

($500-$125=$375)

Employee price ($300)

INCOME $75

($375-$300)

Customer price for service $150

Less: (20%*$150)max exclusion (30)

($150-$30=$120)

Employee price 120

INCOME 0

($120-$120=$0)

Therefore the amount that the employee must include in income from both these transactions in total is $75

8 0

2 years ago

is considering an investment with an initial cost of $236,000. In Year 4, the project will require an additional investment and

professor190 [17]

Answer:

18.54%

Explanation:

The computation of the project modified IRR is shown below:

Here we use the spreadsheet for determining the IRR

but before that we need to find out the cash inflows

Years Amount (in dollars)

Year 0: = - $278,191.12

($236,000 - $48,000 ÷ 1.13^4 -$30,000 ÷ 1.13^7)

Year 1: 64000

Year 2: 87000

Year 3: 91000

Year 4: 0

Year 5: 122000

Year 6: 154000

Year 7: 0

Now we use the excel

=IRR({-$278,191.12,$64,000,$87,000,$91,000,$0,$122,000,$154,000,0})

= 18.54%

7 0

2 years ago

Imagine you are a sales manager and need to tell an employee that his sales numbers have not been very good and he needs to impr

Vladimir79 [104]

Yes, email would be a good choice of telling an employee that his/her sales have not been good.

As just sending a simple email is easy, fast and efficient and it gets the word to that employee as quick as possible

7 0

2 years ago