Question

Lykke receives a call while working at the helpdesk from someone who needs his account reset immediately. When Lykke questions the caller, he says, "If you don't reset my account immediately, I will call your supervisor!" What psychological approach is the caller attempting to use on Lykke?

Answer 1

Answer:

Intimidation                                                                                                                                    

Explanation:

Intimidation: In psychology, the term intimidation is defined as the tendency of an individual to act in a way that makes the person do things what he or she wants from them via fear. It is also referred to as cowing.

Behavioral theorists have noticed intimidation in almost all children who are being intimidated by siblings, parents, friends, etc.

In the question above, the caller is using intimidation as a psychological approach to Lykke.