Answer: Personalization
Explanation:
The personalization is the term which is used to refers to the distortion that is occur when the person takes everything directly or personally and it is also known as the irrational thinking process.
In the personalization process, the person usually compare themselves from others and think about the various types unrealistic thoughts.
According to the given question, Azdah's is basically engaging in the personalization process as she assumed that due to her fault her son is fails in the mathematics exam due to the lack of the study.
Therefore, Personalization is the correct answer.
Answer is normative social influence.
Reason
Normative social influence is where a person conforms to fit in with the group because they don't want to appear foolish or be left out. Normative social influence is usually associated with compliance, where a person changes their public behavior but not their private beliefs.
Answer:
Informational influence; Normative influence
Explanation:
Will pays attention to when the rest of the congregation sits and stands because he wants to be sure to stand and sit at the appropriate times. This shows Will has conformed because of INFORMATIONAL INFLUENCE.
Informational influence refers to new knowledge or arguments provided in a group discussion that alter the views, opinions, or actions of a group member, here WILL with the new knowledge he learned by observing the congregation helps him know his next options/actions.
Grace stands up and sits down when the rest of the congregation does because if she doesn't, the elderly couple across the aisle scowls at her.
Grace has conformed because of NORMATIVE INFLUENCE .
Normative influence refers to the idea that often times people change their actions, thoughts or beliefs that others like and embrace. GRACE stands up and sit down when the rest of the congregation does, because she knows if she doesn't the old women would scowl at her, this shows she is trying to impress and make the people like her.