Question

CRM systems provide an organization with an important element: all employees of the company who directly or indirectly serve a customer are "____."
in the same category
in the same department
in the same division
on the same page

Answer 1

Answer: On the same page

Explanation:

 The CRM is basically stand for the customer relationship management that are design to support all the relationship with the customers. It basically analysis the data about the customers to improve the relationship and growth in the organization.

All the employees in the organization are directly and indirectly server the customers are basically o the Same page by the individual computers.

The CRM approach are basically compile the given data from the different communication source such as company website, email and telephone.