Question

A nonprogrammed decision is applicable in any: routine situation where the company has a ready-made solution. decision that does not relate directly to the employee's job description. nonroutine situation in which employees must search for alternative solutions. decision that is clearly within the employee's job description.

Answer 1

Answer: The correct option is C. nonroutine situation in which employees must search for alternative solutions.

Explanation: First we shall define a programmed decision.

A Programmed Decision is a routine or repetitive decision that can be handled by established business rules or procedures. Programmed decisions do not usually require much consideration or deliberation, and they can easily be automated so as to ensure consistency and also save time for decision makers.

From the explanation above, we can see that Programmed decision are routine and decision makers do not have to seek alternatives, they just have to follow the set rules and procedures.

Therefore, a nonprogrammed decision will be the direct or exact opposite.

Meaning that a nonprogrammed decision is not a routine situation, and it will need workers to think outside the box and seek alternatives to solving problems.

Answer 2

Answer:

The answer is:

1. decision that does not relate directly to employee's job

2. nonroutine situation in which employees must search for alternative solution

Explanation:

Decision making is divided into two broad types, and they are;

1. Programmed decision making: These are planned, routine, everyday, structured decisions that are made as a result of some laid down operating procedures that have been developed overtime due to continuous exposure to the situation. An example is the decision on whether to take milk instead of sugar with your coffee, after several years of trying both of them to make the best decision

2.Non-programmed decision: these are decisions that are novel, nonstructured and non-routine, and they employ intuition, judgement and creativity to make the best choices. In our example; decision that does not relate directly to the employee's job description and nonroutine situation in which employees must search for alternative solutions, are nonprogrammed decisions because they are impromptu decisions that do not have already laid down response protocols.