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Contact [7]
3 years ago
8

Suppose you are a salesperson for an office supply company. one of your customers left you a message indicating that they were u

nhappy about the last order they received. while on your way to visit the customer to discuss the problem, you decide to review your procedure for handling complaints. what is the first thing you need to do to resolve customer’s complaint?
Business
1 answer:
Nadya [2.5K]3 years ago
7 0
<span>Listen carefully to what the customer has to say, and let them finish</span>
You might be interested in
you buy a 20-year bond with a coupon rate of 9.8% that has a yield to maturity of 10.8%. (Assume a face value of $1,000 and semi
riadik2000 [5.3K]

Answer:

5.25

Explanation:

So basically, after doing all the addition of the percentage seperateley and the calculations i divided my amount and got 5.25. Hope this helps!

3 0
3 years ago
Bonita Industries produces corn chips. The cost of one batch is below: Direct materials $18 Direct labor 14 Variable overhead 12
sp2606 [1]

Answer:

$19

Explanation:

Data provided

Direct material = $18

Direct labor = $14

Variable overhead = $12

Offered price from outside supplier = $25

The calculation of Bonita Industries save is shown below:-

Total cost of production = Direct material + Direct labor + Variable overhead

= $18 + $14 + $12

= $44

Savings = Total cost of production - Offered price from outside supplier

= $44 - $25

= $19

5 0
3 years ago
Hi-Tek is a young start-up company that is currently retaining all of its earnings. The company plans to pay a $2 per share divi
ziro4ka [17]

Answer:

Option (a) is correct.

Explanation:

Given that,

Dividend pay in year 7, D7 = $2 per share

Growth rate of dividend, g = 2.2 percent per year

Required return, ke = 16 percent

Present value of the future dividend at year 6:

= D7 ÷ (ke - g)

= $2 ÷ (0.16 - 0.022)

= $14.49

Therefore, the present value of dividend now is as follows;

= Present value of the future dividend at year 6 × (1 + ke)^{-6}

= $14.49 × (1 + 0.16)^{-6}

= $5.95

5 0
3 years ago
Which type of comprehension focuses on who, what, where,when,why
choli [55]

Answer:

Literal Comprehension

5 0
3 years ago
Which of the following statements indicate a disadvantage of using the discounted payback period for capital budgeting decisions
lapo4ka [179]

Answer:

A & B

a. The discounted payback period does not take the project’s entire life into account

b. The discounted payback period does not take the time value of money into account

Explanation:

3 0
3 years ago
Read 2 more answers
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