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Contact [7]
3 years ago
8

Suppose you are a salesperson for an office supply company. one of your customers left you a message indicating that they were u

nhappy about the last order they received. while on your way to visit the customer to discuss the problem, you decide to review your procedure for handling complaints. what is the first thing you need to do to resolve customer’s complaint?
Business
1 answer:
Nadya [2.5K]3 years ago
7 0
<span>Listen carefully to what the customer has to say, and let them finish</span>
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Lennon, Inc. is considering a five-year project that has an initial outlay or cost of $80,000. The respective future cash inflow
SIZIF [17.4K]

Answer:

26.16%

Explanation:

Internal rate of return is the discount rate that equates the after-tax cash flows from an investment to the amount invested

IRR can be determined using a financial calculator

CO = -80,000

C1 = $15,000

C2 = $25,000

C3 = $35,000,

C4 = $45,000

C 5 = 55,000

IRR = 26.16

To determine IRR using a financial calculator:

1. Input the cash flow values by pressing the CF button. After inputting the value, press enter and the arrow facing a downward direction.

2. After inputting all the cash flows, press the IRR button and then press the compute button.  

4 0
3 years ago
Diseconomies of scale means that a company is too small to purchase in bulk and is unable to lower costs.
Vinvika [58]

Answer:

Diseconomies of scale are when production output increases with rising marginal costs. ... Fixed costs do not change with increases/decreases in units of production volume, while variable costs are solely dependent, which results in reduced profitability. They show how well a company utilizes its assets to produce profit.

Explanation:

It's true.

3 0
3 years ago
Read 2 more answers
A company purchases merchandise with a catalog price of $30,000. The company receives a 40% trade discount from the seller. The
Svet_ta [14]

Answer:

$17,820

Explanation:

Data provided in the question:

Catalog price of the merchandise = $30,000

Trade discount received = 40%

The amount of discount received = 40% of $30,000

= 0.4 × $30,000

= $12,000

Therefore,

Cost of Merchandise = Catalog price - Discount

= $30,000 - $12,000

= $18,000

also,

credit terms = 1/10, n/30

since, the payment was made within the discount period

1% of discount will be provided

thus,

amount of discount = 1% of cost of merchandise

= 0.01 × $18,000

= $180

hence,

Net cost of the merchandise

= Cost of merchandise - Discount on credit terms

= $18,000 - $180

= $17,820

3 0
3 years ago
According to the Investment Company Act of 1940, the definition of "investment company" could include which of the following
kicyunya [14]

Answer:

Option (B) is the right answer.

Explanation:

According to the investment company Act of 1940, the investment companies are those companies whose main business is to gathers investment capital to invest them in marketable securities.

Hence According to the scenario, the most appropriate answer is option (B).

While the other option is incorrect because of the following reason:

  • Brokers/dealers can not be considered as an investment company because they are not the company.
  • Pooled investments in metals are not an investment company but considered as the commodity pool.
  • Insurance companies are also not investment companies.

7 0
3 years ago
Which situation is better for saving money in a CD (certificate of deposit): the purchasing a car or for use in an emergency? Ex
erica [24]

Answer:

Emergency

Explanation:

Always have extra money for problems that arise.

4 0
3 years ago
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