Distraction.
In order to effectively listen to another person when they are speaking to you all other distractions should be eliminated so your complete focus and attention is on the person speaking and nothing else. In this case the distraction was the tv. By switching it off Bjorn has eliminated the barrier to effective listening.
The answer to this question is D
Answer: d. All of these would be considered behaviors.
Explanation: If an action or activity can be directly observed or measured or even recorded, then it is classified as a behavior.
