Answer: Zero
Explanation:
The Correlation Coefficient measures the relationship between 2 variables under study and ranges from -1 to +1 which -1 meaning that the two are perfectly negatively correlated and +1 meaning they are perfectly positively correlation. A Correlation Coefficient of 0 means that there is no relationship.
An efficient market is one where all information is available to every market participant. This means that one cannot use information from one period to make abnormal profits in another period because all information is available. The Correlation Coefficient will therefore show 0 because information from the previous period is not being used in another period meaning there is no relationship between stock returns.
Answer:
B. Listen carefully to the caller, take their number, and promise to get the appropriate person to call back to resolve any issues.
Explanation:
This can be a stressful situation but according to some researchers, it is important that companies train its employees to deal effectively with this kind of situations that can happen at any time. Most important things to take into account to deal with this irate customers and keep the commercial relationship are:
1. Stay calm and don't take things personally.
2. Listen carefully and if pertinent express your apologies.
3. Stand firm and be respectful, but letting them know that there is no need to insult or be rude.
4. Solve the problem and do follow up.
Answer:
True
Explanation:
A team of eight individuals from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment are most likely a self-managed work team.
A self-managed work team is a self-organized, semi-autonomous <u>small group of employees whose members determine, plan, and manage their day-to-day activities and duties under reduced or no supervision.</u>
A self-managed work team can also be referred to as a self directed team or self-managed natural work team.
Answer:
a. ZTech will have a higher operating leverage because it has a higher fixed cost.
b. ZTech will have a higher profit since it has a higher operating leverage if the economy strengthens.
Explanation:
Operating leverage measures the the extent to which a firm uses fixed cost to finance its operations. The higher the fixed cost, the higher the degree of operating leverage
If the economy strengthens, the firm with a higher degree of operating leverage earns a higher profit.
