Question

"The degree to which a customer’s experience with a product or organization meets or exceeds his or her expectations is often referred to as:"

Answer 1

Answer:

The right answer will be "Customer satisfaction".

Explanation:

• Customer satisfaction demonstrates the satisfaction and happiness which individual derives from ever doing business with the government.  
• In several other phrases, it's about how pleased the consumers are towards their purchase as well as the organization's performance interaction. Customers benefit economically from some kind of product depends on how they easily satisfy their needs, in something like a straightforward way that keeps them faithful to something like the brand.