The item that would be most likely to keep in a database would be the payroll records. The other items such as address book, financial statements and sales reports would not necessarily be placed in a database.
The answer would be letter A.
Physical Components to a computer are called hardware.
Explanation:
the objective of ITIL service operations is to make sure that IT services are delivered effectively and efficiently. the service operation life cycle stage includes the fulfilling of user requests, resolving service failure fixing problems and also carrying out routine operational tasks
