Answer:
1. The major issue in the process is the lack of communication between different parties. The process being manually driven, might affect the customer satisfaction and lead to lost sales. The changes which need to be made is to make available the price information of different items at once, when the customer comes in to place an order. This can be made possible by asking the suppliers to send the updated sheet every morning before the day's business begins. It will be better if the entire uncatalogued as well as the price sheet is in electronic form, which can be updated immediately, as soon as the information is received from supplier in the morning. One better alternative is to connect the suppliers through an ERP so that their price might reflect at the company's end as soon as it is updated, It will reduce much hassle and mistakes that might creep in due to manual process.
2. a. The number of customers leaving per day / week to competitors due to inefficiency.
b. Total average delay in customer's order.
c. Customer satisfaction rating of the process as this will give the overall picture of customer's opinion about the company.
3. The information system might enable the suppliers to update their information each day which can then be used by the company reps to find out the right price of an item and enable him /her to provide the estimate immediately, leading to greater customer satisfaction, reducing the lost sales and eliminating the chances of a wrong quote being given.
Answer:
Standard error of the mean = 3
Explanation:
Given:
Mean Distribution = $100
Standard deviation = $12
Total number of player = 16 player
Standard error of the mean = ?
Computation of standard error of the mean:
Standard error of the mean = Standard deviation / √ Total number of player
Standard error of the mean = 12 / √16
Standard error of the mean = 12 / 4
Standard error of the mean = 3
Answer:
MS WORD IS A MULTI PURPOSE WORD PROCESSOR WHICH HELPS IN CREATING
- BROCHURES
- LETTERS
- GREETING CARDS etc.
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This is the full question:
Marketing researchers often use ________ by selecting a group of distributors, customers, or prospects, asking them questions, and treating their answers as typical of all those in whom they are interested.
Answer:
Sampling
Explanation:
Sampling is a method of statistical analysis where a small number of observations are used to make conclusions about the whole population. Sampling techniques include simple random sampling and systematic sampling.
So when a small group is selected as a representative of representative of the larger population, and responses from this sample is treated as feedback from the whole population it is called sampling.
Sampling is done to make quick conclusions on a large amount of data and saves resources that would have been spent getting responses from the whole population.
