Answer:
Customer orientation
Explanation:
Customer orientation is described as a strategy to revenues and customer relationships in which employees focus on developing customers encounter their brief-term needs and desires. Here, management and staff align their physical and technical goals with customer satisfaction and retention.
Customer orientation is crucial to the gratification of a customer. Analysis into customer needs and satisfaction can improve your organization's customer orientation.
Answer:
An opportunity cost
Explanation:
The opportunity cost is the cost where the loss occurs from the benefit could have been enjoyed in the case when the best alternative choice was selected Since in the question it is mentioned that the company operating at a capacity and than lose revenue from the regular customers so it is an opportunity cost
Answer: irate
Explanation: In simple words, irate refers to the complainers who share their negative opinion about an organisation within a small group. They usually complain so that others could benefit from their review.
In the given case, Tom is complaining about the lousy service from his friends but not to any third party. Also, he is doing so with the intention of awaring others.
Hence from the above we can conclude that Tom is an irate kind of complainer.
I have personally done that before so yes I think that it's fine to switch around a few words here and there.
Answer:
The answer is true. It is a true statement
Explanation:
When a product reaches its maturity life cicle there is promotion focuses on reminder advertising and keeping customers involved. In addition the emphasis is placed on holding market share through further differentiation and attracting new buyers.
